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How to issue additional services

Written by Yuliia Dymova
Updated over a week ago

You can check the cost of additional services for LOT bookings before issuing tickets. You can add and issue the services only after the ticket is issued.

✍️ It is technically impossible to cancel additional services separately from the ticket in DRCT.

✍️ When you void a reservation, the services are automatically canceled along with the tickets.

  • Create a reservation in DRCT. Open the reservation and select one of the windows depending on the service you need: "Baggage", "Services" or "Seats".

  • Check the available services and their cost in the list. At this stage, you can only check the cost.

  • Issue a reservation. Open one of the windows with additional services to buy. Select the service and click "Buy". A window will appear to confirm the purchase of the service. Click "Purchase".

  • If the issue was successful, the added services will be displayed next to the passenger's name with the status "issued" and the EMD will be displayed in the "Sales" section.

Done 🚀

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