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How do I cancel a booking request or a reservation?
How do I cancel a booking request or a reservation?
Julie avatar
Written by Julie
Updated over a week ago

To cancel your booking request or reservation, please follow these steps:

  1. Log in to your account on our platform.

  2. Navigate to "My Reservations."

  3. Choose the appropriate category, either "Confirmed Bookings" or "Requested Bookings."

  4. Locate the booking you wish to cancel and click on "Cancel booking."

Important reminders:

  • In order to receive your refund, always cancel your booking through the platform using the steps mentioned above, rather than sending a direct message to the host.

  • Please note that if you cancel your booking after the event's specified cancellation deadline, you will not be eligible for a refund. For further details, you can refer to our comprehensive cancellation policy available here.

We strive to provide a seamless booking experience for our users, and adhering to our cancellation process ensures proper handling and compliance with our policies. Should you have any questions or need assistance with the cancellation process, our support team is available to help you promptly at

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