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Split billing of charging budgets

This feature is available for customers on the Reduce plan. Interested in enabling it for your fleet? Contact your account manager.

What is enforcement of a charging budget?

EEVEE Mobility offers Charging budgets as part of its Cost Control Rules. A charging budget lets you set a limit on public charging costs for your drivers over a defined period (monthly, quarterly, or yearly).

It is possible to automatically let drivers pay for any public charging costs that exceed the budget. This keeps your charging costs predictable and encourages drivers to stay within their budget.

An example:

  • A driver has a monthly charging budget of €100 for public charging.

  • During the month, the driver charges for a total of €130.

  • The fleet pays €100 (within budget). The driver receives an invoice for the €30 that exceeded the budget.

Note: Enforcement of charging budgets applies to public charging only. Home and work charging are out of scope for now.


How does it work?

For fleet managers

As a fleet manager, you set up a charging budget rule and select that you want to let your drivers pay for costs above the budget. From that moment on, the platform tracks each driver's public charging costs against their budget in real time.

At the beginning of each month, all costs above the budget from the previous period are bundled into a single driver invoice and sent to the driver via Stripe, our payment provider. You can monitor all driver invoice statuses directly in the platform.

For drivers

As a driver, you will be notified when a charging budget is assigned to you. You can monitor your budget usage in real time — both in the platform and in the mobile app. If you exceed your budget, you will receive an invoice at the end of the month for the costs above your limit.


Setting up a charging budget (Fleet Managers)

Step 1: Create a new charging budget rule

  1. Go to Cost Control in the navigation.

  2. Click Add rule and select Charging budget as the rule type.

  3. Give the rule a clear name.

Step 2: Define the budget

  1. In the Define step, select Public as the charging category (selected by default).

  2. Set the budget amount in euros.

  3. Choose the budget period: monthly, quarterly, or yearly.

  4. Select the month the first period starts. The period always begins on the first day of the selected month.

    • Example (monthly, April start): First period is 1 April – 30 April.

    • Example (quarterly, May start): First period is 1 May – 31 July.

    • Example (yearly, June start): First period is 1 June 2026 – 31 May 2027.

Step 3: Set the enforcement

  1. In the Enforce step, choose Invoice to driver

  2. Confirm the start month for the first billing period (defaults to the current month).

  3. Review the start and end dates of the first period shown below the selection.

Step 4: Assign the rule to drivers

  1. In the Assign step, select the drivers or groups the rule applies to.

  2. Click Save. The rule is now active.

Each assigned driver will receive an email at the end of the day informing them that a charging budget has been assigned to them.

You can still edit the budget amount after the rule is created. Changes apply immediately to the current period.

If a budget rule is removed during a month, costs above the budget for that month will not be invoiced to the driver at the end of the month.


Monitoring budget usage (Fleet Managers)

Summary tab — all drivers at a glance

In the Summary tab of Data & Insights, you can see the budget usage of all your drivers in one overview. A budget progress bar is shown per driver:

  • Green bar: driver is within budget.

  • Orange bar: driver has almost reached their budget

  • Red bar: driver has exceeded their budget.

You can sort on the Budget column to quickly identify drivers who are over budget. You can also filter the summary by cost control rule to focus on drivers who have exceeded a specific rule during the month.

Cost overview sidepanel — details per driver

Click on any driver to open the Cost overview sidepanel. Here you can see:

  • Total charging cost of the month in a summary container at the top.

  • A breakdown by charging type: Home, Public, Work — and a separate Driver cost section if the budget has been exceeded.

  • The budget progress bar (green = within budget, red = over budget).

  • When the driver has exceeded the budget: the amount above the budget and the current invoice status.

Invoice statuses (in Manager mode)

Status

What it means

Driver cost

Costs above budget have been identified. Invoice will be sent at the start of next month.

Invoiced to driver

The invoice has been sent to the driver. Awaiting payment.

Paid by driver

The driver has paid the invoice successfully.

Not paid by driver

The invoice was not paid by the driver within the payment terms and the cost has been transferred back to the fleet.

If a driver's invoice is not paid, its costs are transferred back to the fleet, and a red banner is shown in the Cost overview sidepanel. This cost will be added to the next invoice of the driver’s entity.

Cost Control dashboard

In the Cost Control tab, the Driver costs table gives you a full overview of all driver invoices. Click any row in the Driver costs table to open the relevant Cost overview for that driver and month.


Tracking your own budget (Drivers)

In the web platform

In the Sessions tab (Driver mode), a budget progress bar is shown at the top of the page when you have a charging budget:

  • Green bar: you are within your budget for this period.

  • Orange bar: you have almost reached your budget

  • Red bar: you have exceeded your budget. Costs above the budget will be invoiced to you at the start of next month.

Hover over the bar to see the percentage of budget used. Click the bar to open the Cost overview sidepanel for a detailed breakdown.

In the Cost overview sidepanel, you can see your total charging costs per month, your budget usage, and — if you have exceeded the budget — the status of your invoice.

Invoice statuses (in Driver mode)

Status

What it means

Driver cost

You have exceeded your budget. You will receive an invoice at the start of next month.

Invoiced

An invoice has been sent to you. Check your email to pay it.

Paid

You have paid the invoice. No further action needed.

Not paid

The invoice was not paid in time. The cost has been transferred back to the fleet.

In the mobile app

When a charging budget is assigned to you, the budget progress bar is also shown on the Dashboard of the EEVEE Mobility mobile app.

Tap the bar to open your charging history.


Email notifications for drivers

Drivers are kept informed via email at every key moment:

  • When a rule is assigned: You receive an email listing all cost control rules that have been assigned to you. This email is also sent when an existing rule is updated.

  • When you've used 70% of your budget: You receive a warning email showing your remaining budget, the percentage used, and the period start and end date. Click View charging costs in the email to open Data & Insights.

  • When you exceed 100% of your budget: You receive an email showing the amount spent above your budget, the percentage used, and the period dates. Click View charging costs to see the details.

  • At the start of the next month: You receive an invoice for all costs above your budget during the previous period. Invoices are processed via Stripe.


How invoicing works

Driver invoices are created automatically on the 3rd day of each month, covering all costs above the charging budget from the previous period. One invoice per driver is created, which may include:

  • Costs above the charging budget (even for quarterly or yearly budgets, a separate invoice is created each month for the costs above the budget during that month).

  • Any breaches against allowed countries rules (if applicable).

Invoices are processed through Stripe, our payment provider.

  • If you have a payment method saved in your account (e.g. credit card), the payment is processed automatically. You will receive a receipt and an invoice by email.

  • If you have no payment method saved, you will receive an invoice by email with a link to pay via Stripe. Payment methods accepted include credit cards, SEPA mandate, Bancontact, and more.

If the invoice is not paid within the payment terms, the cost is transferred back to the fleet and included in the next invoice of the driver’s entity. The driver receives a credit note for the transferred amount.

For quarterly or yearly budgets: if the budget is exceeded in multiple months within the same period, a separate invoice is created for each month's costs above the budget.


Important things to know

  • Enforcement of charging budgets applies to public charging only. Home and work charging are not in scope at this time.

  • If enforcement is not enabled on a budget rule, costs above the budget will still be shown as avoidable costs in your insights — but no invoice will be sent to the driver. These insights are visible for Fleet Managers only.

  • If a driver is deactivated, any costs above the budget that were accumulated while the rule was active will still be invoiced.

  • If the rule configuration is updated during a month (e.g. budget amount changed), the configuration active at the end of the month is used for that month's invoice.

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