Skip to main content
Connect Polestar
Updated over 3 weeks ago

What do I need

  1. A Polestar ID

  2. 'EEVEE Mobility for Cars' installed in your vehicle.

Polestar ID

In order to link your Polestar you'll need to log in using your Polestar ID with a car linked to it.

Companion app (Android Automotive)

You will need to install 'EEVEE Mobility for Cars', which can be found in the Android Automotive Play Store. This app will retrieve all data from the vehicle and send it to the EEVEE Mobility-app.

Step-by-step

  1. Start the onboarding flow in the EEVEE Mobility app on your smartphone.

  2. Enter the email address registered to Polestar.

  3. Enter the password registered to your email address.

  1. Open the 'EEVEE Mobility for Cars'-app in your Polestar.

  2. Some permission popups will be displayed, please accept all of them so all data can be retrieved

  3. Tap the car-icon in the right top corner

  4. You will be asked to enter a token.

    1. This token is sent after connecting your vehicle via the EEVEE Mobility app on your smartphone

  5. The connection should be successful and data will be shown after approximately 10 minutes or less in the EEVEE Mobility-app (smartphone).

Known issues

Error message: "No cars found under this account' is shown:

This means you (probably) do not have full ownership of the vehicle. Please check this by logging in to the Polestar online portal (www.polestar.com). If there is no vehicle shown, this means you will need to still connect it to your account. You may need to contact Polestar Support for this.

Expected to see is your vehicle in the Your cars-tab:

Did this answer your question?