You may need to change your company bank account where your money is deposited. To do this, you will need to contact your merchant account provider. If you take ACH payments, you have ACHQ/Speedchex. If you take credit card payments, you either use Card Connect/Cardpointe or Tillpayments. (If you don't know who your credit card merchant account provider is, ask us in chat and we can let you know).
NOTE: Enrollsy cannot give out MIDs. If you forget it, you will have to contact the payment gateway provider (Cardpointe or TillPayments for credit cards or ACHQ for ACH).
ACHQ (ACH Only)
You can click here to contact ACHQ Support. Under "Type," be sure to enter "Change Bank Account."
Tillpayments (Credit Cards)
You can click here to go to the Tillpayments Support Center and complete the following:
Download and fill out the Change of Bank Account Details form
On the same page, submit a request (top right):
Card Connect/Cardpointe (Credit Cards)
You will first need to sign into this account and then submit a ticket to have this changed. If you don't already have access to this account, you can follow the steps outlined here to gain access.
Once you are in, you will need to go to the support tab, create a ticket, and then select Bank Account Change.
These are the pieces of information that they will require for you to make a change:
The old routing and account numbers
The new routing and account numbers
The new bank account type (deposit, withdrawal, or both)
The Tax ID associated with the merchant account
The last 4 digits of the account owner’s Social Security Number
The merchant account owner's legal name
A voided check, in the event that your information cannot be verified automatically
You can also fill out a paper change request form.