Tickets
17 articles
Can I Use the Ticket Scanning Feature on the Lite Plan?Understanding the ticket scanning feature availability on the Lite Plan.
Can Customers Cancel Their Tickets?Steps to cancel your ticket and understand the cancellation policy.
Will I Be Charged for Test Orders?Understanding if you'll be billed for placing test orders on your store.
Why Are Tickets Showing as Sold Out Even Though There Are Still Tickets Available?Understanding why tickets may appear sold out when they're still available.
Ticket Showing as “This Event Page Is No Longer Available”Understanding why your event ticket page is no longer available and what to do next.
How Do I Change the Ticket Order on the Storefront?Steps to rearrange the ticket order display on your storefront.
Can I Limit the Number of Tickets a Customer Can Order?Learn how to set a limit on the number of tickets a customer can purchase.
How Do I Offer Group Tickets?Steps to successfully set up and offer group tickets in your store.
How Do I Check the Inventory History for My Event?Steps to view and understand your event's inventory history.
Can I Create an Event Without Tickets, Like an RSVP-Only Event?Learn how to set up an RSVP-only event without issuing tickets.
Ticket Purchases Missing Date and Time (Recurring Events)Fixing missing date and time on your recurring event tickets.
Can I Upload a List of Barcodes That Shopify Will Use When Selling Tickets?Learn how to upload your barcode list for ticket sales on Shopify.
Can I Create a Flexible Single-Day Ticket That's Valid for 1 Year?Learn how to create a one-day ticket valid for a year in your store.
Where is the Ticket Fee Displayed?Locating where your ticket fees are shown on the app.
How to Customize Evey Tickets for Gifting With a Checkbox and Personalized MessagePersonalize your Evey tickets with a checkbox and custom message for gifting.
Billing Threshold - Duplicate ChargesUnderstanding duplicate charges and how to manage your billing threshold.
Offering Event Tickets in a Different CurrencyLearn how to offer event tickets in different currencies for your store.