Tickets
22 articles
- Can I Use the Ticket Scanning Feature on the Lite Plan?Understanding the ticket scanning feature availability on the Lite Plan.
- Can Customers Cancel Their Tickets?Steps to cancel your ticket and understand the cancellation policy.
- Will I Be Charged for Test Orders?Understanding if you'll be billed for placing test orders on your store.
- Why Are Tickets Showing as Sold Out Even Though There Are Still Tickets Available?Understanding why tickets may appear sold out when they're still available.
- Ticket Showing as “This Event Page Is No Longer Available”Understanding why your event ticket page is no longer available and what to do next.
- How Do I Change the Ticket Order on the Storefront?Steps to rearrange the ticket order display on your storefront.
- How Do I Offer Group Tickets?Steps to successfully set up and offer group tickets in your store.
- How Do I Check the Inventory History for My Event?Steps to view and understand your event's inventory history.
- Can I Create an Event Without Tickets, Like an RSVP-Only Event?Learn how to set up an RSVP-only event without issuing tickets.
- Ticket Purchases Missing Date and Time (Recurring Events)Fixing missing date and time on your recurring event tickets.
- Can I Upload a List of Barcodes That Shopify Will Use When Selling Tickets?Learn how to upload your barcode list for ticket sales on Shopify.
- Where is the Ticket Fee Displayed?Locating where your ticket fees are shown on the app.
- How to Customize Evey Tickets for Gifting With a Checkbox and Personalized MessagePersonalize your Evey tickets with a checkbox and custom message for gifting.
- Billing Threshold - Duplicate ChargesUnderstanding duplicate charges and how to manage your billing threshold.
- Offering Event Tickets in a Different CurrencyLearn how to offer event tickets in different currencies for your store.
- Date & Time Selector Missing for Recurring Events (Theme-Related Issue)
- How to Use Evey’s Date & Time Scheduler with Avis Product OptionsMaster scheduling dates and times for Avis products using Evey's tool.
- Inventory Not Syncing After Updating a Group Ticket TimeTroubleshooting steps when inventory doesn't sync after updating a group ticket time.
- How to set up ticket bundles without oversellingLearn to set up ticket bundles in your store without exceeding your inventory.
- Fix “Failed to save ticket type” errorSolving the 'Failed to save ticket type' error in your store's system.
- I Transfered My Ticket to the Wrong Email Address - What Should I Do?Steps to correct a ticket transfer to the wrong email address.
- How can I resolve issues with ticket delivery or QR codes?Solving ticket delivery problems and QR code issues.