If you have a free event or you need to provide free tickets to your employees, friends, family, or VIP customers, here is a quick and easy guide to offer free tickets.
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When creating the Event and once you have provided the event name, date, and location, you can navigate to the "Ticket Types" section. All you need to do is to set the ticket price to $0 and then proceed to save the Event.

Also, make sure that the "Event visible on store" is checked before clicking on "Save Event".

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If you already created the event and have ticket variants already set but would like to add a free ticket, we will need to go to the event and click on "Event Settings" on the event dashboard.

Now on the "Event Settings" window click on the "Tickets" Tab.

If you want to add another ticket variant for the free ticket, click on "Add ticket type".

You will see the "Add ticket type" box where you will enter the ticket variant/ticket type name and the ticket price. Also, make sure that the "Available on the online store" option is checked.

Once you are done, click on "Save".

If you want to change an existing ticket variant to be a free ticket, on the "Ticket types" under the ticket tab click on "Edit".

The edit ticket type box will appear, you can change the name of the ticket and price on this window.

Once you’re done, click on "Save".