Tickets
Master ticket creation and management with Evey. These articles cover everything from setting up ticket types to customizing designs and handling ticket sales, ensuring a seamless ticketing experience for your events.
49 articles
Limiting the Total Number of Tickets Sold for an Event Across All Ticket TypesLearn how to set a cap on total tickets sold for your event, regardless of ticket
Can Ticket Prices Automatically Change Based on Dates?Understanding how and why ticket prices fluctuate based on dates.
Inventory Rules for Group Tickets in One-Time EventsManaging group ticket inventory for one-time events effectively.
How to Set Custom Starting Numbers for Event TicketsLearn to set your own starting numbers for event tickets.
How to Show Remaining Tickets for Each Timeslot on a Recurring Event`Displaying remaining tickets for each timeslot in your recurring event.
How Do I Set Different Prices for My Tickets?Learn to set varying ticket prices in your store with these simple steps.
How to Offer Free TicketsLearn the steps to offer free tickets effectively in your store.
How to Collect a Service FeeSteps to effectively collect a service fee from your customers.
Can I Sell Tickets That Are Good for a Year Like a Subscription?Learn how to sell tickets as a yearly subscription on your store.
How to Offer Discount Codes for Certain Ticket Types in EveyLearn to apply discount codes to specific ticket types in Evey.
How to Pull a Net Sales Report for Events in ShopifySteps to generate a net sales report for your events on Shopify.
How Can I Filter Attendees That Have Not Received Their Tickets and Send Their Tickets?Identify and send tickets to attendees who haven't received them yet.
How to check if your attendee has been sent a ticket and to which email it was sent to?Find out if your attendee's ticket was sent and where it was emailed to.
How to cancel an email after scheduling?Steps to retract a scheduled email before it's sent.
Setting up Microsoft 365 / Outlook SMTPGuide to configure SMTP settings for your Microsoft 365/Outlook account.
How to Create a Transactional API Key in MailchimpStep-by-step guide to generating a transactional API key in Mailchimp.
How to Add a Sending Domain in MailchimpSteps to add a new sending domain in your Mailchimp account.
How to Configure DKIM for Your Sending Domain - MailchimpSetting up DKIM for your Mailchimp domain to improve email deliverability.
How to Configure DMARC for Your Sending Domain - MailchimpSetting up DMARC for your Mailchimp domain to improve email deliverability.
How to Verify Your Sending Domain - MailchimpSteps to confirm your sending domain in Mailchimp for successful email campaigns.
Connecting Mailchimp to Evey: A Complete Email Setup GuideStep-by-step guide to link your Mailchimp account with Evey for seamless email setup
Handling Multiple Ticket PurchasesManaging and troubleshooting issues with multiple ticket purchases.
How to Turn Off Ticket Deliveries for All EventsSteps to disable ticket deliveries for all your events.
If I have an unlimited amount of tickets, how do I specify it when creating my ticket?Setting up unlimited tickets for your event in the app.
Ticket Number Randomization and QR Code LimitationsUnderstanding ticket number randomization and the constraints of QR codes.
"Early Bird" Ticket ModificationChanging your 'Early Bird' ticket details and understanding the implications.
Can Evey Generate Tickets for My Existing Shopify Orders?Learn how to generate tickets for your existing Shopify orders using Evey.
How to change an attendee ticket type?Steps to modify the ticket type for an event attendee.
How to Resend Tickets to AttendeesSteps to resend event tickets to your attendees.
How to Reassign a Seat for an AttendeeSteps to change an attendee's seat assignment at your event.
Printing physical ticketsSteps to print physical tickets from your store successfully.
How to view the tickets sold for a customers orderSteps to check the number of tickets sold for a specific customer's order.
How to Show Tickets on the Shopify Thank You PageDisplaying tickets on your Shopify's Thank You page made easy.
How do I set tickets to be available only for a specific timeslot?Learn to set tickets availability for specific timeslots in your store.
I would like my attendees to choose a date after they purchase a ticketAllowing event attendees to select a date post-ticket purchase.
How to set the number of tickets available for my event?Learn to set the ticket limit for your event with these simple steps.
Setting Capacity for Recurring EventsLearn how to set and manage capacity for recurring events in your store.
Managing Ticket Sales Cut-off TimeSetting up and managing the cut-off time for your ticket sales.
Does Evey Support Events with More Than 100 Ticket Types or Variants?Understanding if Evey supports events with over 100 ticket types or variants.
Can I Hide the Ticket Fee in Evey?Learn how to conceal ticket fees in Evey for a smoother customer experience.
How Can a Customer Transfer a Ticket?Steps to transfer a ticket to another customer successfully.
Handling Ticket Transfers to Invalid Email AddressesSteps to resolve issues with ticket transfers to incorrect email addresses.
How do we allow customers to transfer their tickets?Steps to transfer your tickets to another customer easily.
Can We Transfer a Canceled Ticket?Understanding if and how a canceled ticket can be transferred to someone else.
Updating The Reason On Canceled TicketsChanging the reason for ticket cancellation in your system.
How Can I Cancel and Delete a Ticket?Steps to cancel and permanently delete a ticket from your account.
Handling Ticket Refunds and CancellationsSteps to manage ticket refunds and cancellations effectively.