Tickets
Master ticket creation and management with Evey Events & Tickets for Shopify. Learn how to set up ticket types, customize ticket designs, manage ticket sales, collect attendee information, scan tickets at check-in, and deliver seamless event ticketing for workshops, concerts, classes, festivals, and in-person or virtual events.
51 articles
- Limiting the Total Number of Tickets Sold for an Event Across All Ticket TypesLearn how to set a cap on total tickets sold for your event, regardless of ticket
- Can Ticket Prices Automatically Change Based on Dates?Understanding how and why ticket prices fluctuate based on dates.
- Inventory Rules for Group Tickets in One-Time EventsManaging group ticket inventory for one-time events effectively.
- How to Set Custom Starting Numbers for Event TicketsLearn to set your own starting numbers for event tickets.
- How to Show Remaining Tickets for Each Timeslot on a Recurring EventDisplaying remaining tickets for each timeslot in your recurring event.
- How Do I Set Different Prices for My Tickets?Learn to set varying ticket prices in your store with these simple steps.
- How to Offer Free TicketsLearn the steps to offer free tickets effectively in your store.
- How to Collect a Service FeeSteps to effectively collect a service fee from your customers.
- Can I Sell Tickets That Are Good for a Year Like a Subscription?Learn how to sell tickets as a yearly subscription on your store.
- How to Offer Discount Codes for Certain Ticket Types in EveyLearn to apply discount codes to specific ticket types in Evey.
- How to Pull a Net Sales Report for Events in ShopifySteps to generate a net sales report for your events on Shopify.
- How to use a shared ticket page template from another event?Learn to use a shared ticket page template from another event effectively.
- Is there any way to show how many tickets are left on the product page?Learn how to display remaining ticket counts on your store's product page.
- How to place the Choose Date / Time selector anywhere on your product pageLearn to position the Choose Date/Time selector on your product page as desired.
- How Can I Filter Attendees That Have Not Received Their Tickets and Send Their Tickets?Identify and send tickets to attendees who haven't received them yet.
- How to check if your attendee has been sent a ticket and to which email it was sent to?Find out if your attendee's ticket was sent and where it was emailed to.
- How to cancel an email after scheduling?Steps to retract a scheduled email before it's sent.
- Setting up Microsoft 365 / Outlook SMTPGuide to configure SMTP settings for your Microsoft 365/Outlook account.
- How to Create a Transactional API Key in MailchimpStep-by-step guide to generating a transactional API key in Mailchimp.
- How to Add a Sending Domain in MailchimpSteps to add a new sending domain in your Mailchimp account.
- How to Configure DKIM for Your Sending Domain - MailchimpSetting up DKIM for your Mailchimp domain to improve email deliverability.
- How to Configure DMARC for Your Sending Domain - MailchimpSetting up DMARC for your Mailchimp domain to improve email deliverability.
- How to Verify Your Sending Domain - MailchimpSteps to confirm your sending domain in Mailchimp for successful email campaigns.
- Connecting Mailchimp to Evey: A Complete Email Setup GuideStep-by-step guide to link your Mailchimp account with Evey for seamless email setup
- How to Generate an iCloud App-Specific Password for Evey SMTPCreating an iCloud app-specific password for Evey SMTP made easy.
- Customize Group Ticket Notification Links to Match Single Ticket EmailsAlign your group ticket notifications with single ticket emails for consistency.
- Handling Multiple Ticket PurchasesManaging and troubleshooting issues with multiple ticket purchases.
- How to Turn Off Ticket Deliveries for All EventsSteps to disable ticket deliveries for all your events.
- If I have an unlimited amount of tickets, how do I specify it when creating my ticket?Setting up unlimited tickets for your event in the app.
- Ticket Number Randomization and QR Code LimitationsUnderstanding ticket number randomization and the constraints of QR codes.
- "Early Bird" Ticket ModificationChanging your 'Early Bird' ticket details and understanding the implications.
- Can Evey Generate Tickets for My Existing Shopify Orders?Learn how to generate tickets for your existing Shopify orders using Evey.
- How to change an attendee ticket type?Steps to modify the ticket type for an event attendee.
- How to Resend Tickets to AttendeesSteps to resend event tickets to your attendees.
- How to Reassign a Seat for an AttendeeSteps to change an attendee's seat assignment at your event.
- Printing physical ticketsSteps to print physical tickets from your store successfully.
- How to view the tickets sold for a customers orderSteps to check the number of tickets sold for a specific customer's order.
- How to Show Tickets on the Shopify Thank You or Order Status PageDisplaying tickets on your Shopify's Thank You or Order Status page made easy.
- I would like my attendees to choose a date after they purchase a ticketAllowing event attendees to select a date post-ticket purchase.
- How to set the number of tickets available for my event?Learn to set the ticket limit for your event with these simple steps.
- Setting Capacity for Recurring EventsLearn how to set and manage capacity for recurring events in your store.
- Does Evey Support Events with More Than 100 Ticket Types or Variants?Understanding if Evey supports events with over 100 ticket types or variants.
- Can I Hide the Ticket Fee in Evey?Learn how to conceal ticket fees in Evey for a smoother customer experience.
- How to Change the “View Your Ticket” Button Color in Ticket Emails
- How Can a Customer Transfer a Ticket?Steps to transfer a ticket to another customer successfully.
- Handling Ticket Transfers to Invalid Email AddressesSteps to resolve issues with ticket transfers to incorrect email addresses.
- How do we allow customers to transfer their tickets?Steps to transfer your tickets to another customer easily.
- Can We Transfer a Canceled Ticket?Understanding if and how a canceled ticket can be transferred to someone else.
- Updating The Reason On Canceled TicketsChanging the reason for ticket cancellation in your system.
- How Can I Cancel and Delete a Ticket?Steps to cancel and permanently delete a ticket from your account.
- Handling Ticket Refunds and CancellationsSteps to manage ticket refunds and cancellations effectively.