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Setting an Expiration on a Ticket

Learn how to set a ticket expiration date in the app for better customer service management.

You can set an expiration on tickets in Evey Events & Tickets (Evey) to ensure they are only valid within a certain time frame. This is useful for limited-duration events, promotions, or time-sensitive entries.


Steps to Set Ticket Expiration

  1. Open the event in Evey and click “Event Settings.”

  2. Go to the “Check-in” tab.

  3. Scroll to the Ticket Type Settings section, find the “This ticket expires after a certain number of days” checkbox (below “Allow check-in user to cancel / undo a previous check-in”) and tick it.

  4. Enter the number of days the ticket should remain valid in the “Expires in days after purchase” field.

  5. If you have multiple ticket types, repeat the process for each one.

  6. Click “Save Ticket Settings.”

Notes

  • The expiration countdown begins from the purchase date.

  • Each ticket type can have its own expiration rules.

If you experience any issues while setting up ticket expirations, please contact our support team for assistance.

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