As an Evey Events subscriber, you may see a line item on your bill labeled “App Usage.” This refers to the cumulative ticket fees charged for tickets processed through the platform during a specific billing period.
What the “App Usage” Charge Includes
Each ticket processed through Evey Events incurs a fee based on your subscription plan:
Lite Plan: $1 per ticket
Growth Plan: $0.75 per ticket
Standard Plan: $0.50 per ticket
Professional Plan: $0.25 per ticket
These fees are totaled daily and then grouped into a single line item labeled “App Usage” on your bill.
Example Breakdown
The "App Usage" charge consolidates the ticket fees accumulated daily into a single charge on your bill. Here's an example to illustrate:
Customer A: 2 Tickets on December 23
Customer B: 3 Tickets on December 23
Customer C: 2 Tickets on December 23
Customer D: 4 Tickets on December 23
Customer E: 3 Tickets on December 24
Customer F: 2 Tickets on December 24
Customer G: 1 Ticket on December 25
Customer H: 2 Tickets on December 25
December 23: 4 customers made purchases, reflecting 1 usage day.
December 24: 2 customers made purchases, reflecting 1 usage day.
December 25: 2 customers made purchases, reflecting 1 usage day.
This will appear as 3 app usage charges on your bill, aggregated and listed under "App Usage." These charges represent the total ticket fees collected within specific days.
If you have any questions or need further clarification, please don't hesitate to reach out to our support team. We're here to assist you every step of the way.