You’re seeing another bill because your Shopify billing threshold was reached.
Shopify automatically issues a new bill when your app usage fees and transaction activity exceed your account’s threshold amount — even if your monthly subscription hasn’t renewed yet.
What Is a Billing Threshold?
Your billing threshold is the amount of accumulated charges Shopify allows before issuing a new bill.
Once your usage-based fees (like app charges or transaction fees) exceed this amount, Shopify automatically generates a new bill - even if you were just billed recently.
This ensures that your account doesn’t accumulate a large balance between monthly billing dates.
Example (Basic Shopify Plan)
Let’s use a real-world example:
You’re on the Basic Shopify plan, which has a billing threshold of $200.
That means:
You’ll receive a new bill every time your usage charges exceed $200.
Shopify allows a little buffer - up to 110% of your threshold - before temporarily pausing additional billable activity.
Breakdown:
Your plan’s threshold: $200
Shopify’s buffer: up to 110% = $220
Once your app usage (for example, Evey ticket fees or third-party charges) hits $200–$220, Shopify issues a new bill automatically.
So even if you just paid your previous bill last week, a new charge can appear if your store activity (sales, events, or app usage) quickly exceeds that $200 threshold.
What’s Included in the Threshold?
Threshold bills include:
Usage-based app fees (like Evey’s per-ticket fees)
Transaction fees from third-party apps
Other variable charges incurred during the billing cycle
Threshold bills do not include:
Your monthly Shopify subscription
App subscription base fees
These subscription costs are billed separately on your regular billing date.
Example Scenario (Evey Usage Fees)
Let’s say your Evey ticket sales yesterday were $938, and Evey charges a per-ticket usage fee.
At that volume, your usage charges likely exceeded Shopify’s $200 threshold several times - meaning you’d receive multiple threshold-based bills throughout the day as each $200 increment was hit.
Shopify Billing Threshold Levels
Shopify Plan | Billing Threshold | 110% Limit (Before Temporary Hold) |
Free/Trial (Before First Payment) | $60 | $66 |
Basic / Lite Plan | $200 | $220 |
Shopify Plan | $480 | $528 |
Advanced Plan | $1,280 | $1,408 |
What Happens After You Reach the Threshold
When your account hits its billing threshold:
Shopify automatically generates a new bill.
You can continue making sales or using apps (like Evey) up to 110% of your threshold.
Once you hit 110%, further billable actions (like ticket creation or shipping labels) are paused until the bill is paid.
Key Takeaways
Repeated charges in a short time period are normal when your usage-based fees exceed your threshold.
Shopify issues bills automatically to prevent large accumulated charges.
Subscription fees and usage fees are billed separately.
Each plan has a different threshold level - the higher your plan, the higher your threshold.
In summary:
If you were just charged and see another bill, it’s not a duplicate - it’s a threshold-based bill triggered by your app usage (like ticket fees or other third-party charges) reaching Shopify’s billing limit for your plan.