In order for merchants to effectively manage their business operations, it is crucial for them to have a clear understanding of the instances when they incur charges for tickets sold and those when they do not.
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If the merchant issues a complimentary ticket to customers, there will be no ticket fee except for stores subscribed to the Lite plan.
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For the Lite plan, the ticket fee is set at $1, which is the standard fee for all ticket types.
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NOTE: A free ticket is any ticket priced at $0. The tickets purchased with discount/promo codes that reduce the total cart price to $0 are not considered free tickets, and ticket fees will be applied.