If you are selling ticket bundles like 2-ticket or 5-ticket packages, your inventory setup is what prevents overselling.
This guide shows you the correct setup based on your situation.
🧠 How bundles work
When you use Group tickets:
A 2-ticket bundle means 1 purchase equals 2 attendees
A 5-ticket bundle means 1 purchase equals 5 attendees
Inventory is reduced based on the group size
Example
If someone buys a 5-ticket bundle, it deducts 5 from your total capacity
⚙️ The key setting: inventory
There are two ways to manage inventory
Choosing the wrong one is the most common cause of overselling
✅ Option 1: Shared inventory (recommended)
Use this if you have one event with a single capacity
How it works
All ticket types share one pool of tickets
Example
Event capacity is 100
You sell single tickets, 2-ticket bundles, and 5-ticket bundles
All purchases deduct from the same 100 seats
Setup steps
Open the Event tab
Go to Event Settings
Turn ON Share inventory across ticket types
Set your total capacity
⚠️ Option 2: Separate inventory
Use this only if you have separate capacity pools
Example:
Different rooms, cinemas, or sections
How it works:
Each ticket type has its own inventory and does not affect others
Important
If you give each bundle its own full inventory, you can oversell
Example
2-ticket bundle = 100 inventory
5-ticket bundle = 100 inventory
This allows more than 100 tickets to be sold
🚫 Common mistakes
Shared inventory off with multiple bundles using full inventory
Group size larger than available inventory
Mixing multiple locations into one shared pool
🧭 Simple rule
One capacity: Turn ON shared inventory
Multiple separate capacities: Keep inventory separate per group
✅ Quick check
Group ticket size is correct
Inventory matches real capacity
Shared inventory is set correctly
Each location has its own ticket types if needed
💬 Need help
If you want, tell me your setup and I can recommend the exact configuration for you 👍