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Fanbase Audiences

Fanbase Audiences help you engage fans, boost marketing, and drive revenue.

Updated over a week ago

Fanbase Smart Audiences give you a powerful way to engage with fans, boost marketing efforts, and drive revenue, all while remaining fully GDPR compliant.


Accessing Smart Audiences

To get started:

  1. Click on ‘Fans’ in the left-hand menu of your dashboard.

  2. Select ‘Smart Audiences’.

You will now see a list of predefined audience segments.


Using Smart Audiences

Once you’ve chosen the audience you want to engage:

  1. Click ‘Generate Audience’ in the top-right corner.

  2. You will then have the option to either:

    • Download the audience list for marketing use, or

    • Send a push notification directly to those fans.


Why Use Smart Audiences?

Smart Audiences enable you to:

  • Target specific groups based on behaviour and ticketing activity

  • Improve campaign performance through focused messaging

  • Drive fan engagement and increase revenue from ticket sales or merchandise


Need Access?

If you would like to enable Smart Audiences for your club, please contact the Fanbase support team at support@fanbaseclub.com.

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