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How do QR codes work for season tickets or multiple ticket orders?

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How Do QR Codes Work for Season Tickets or Multiple Ticket Orders?

QR codes are essential components of modern ticketing systems, providing seamless entry for attendees with season tickets or orders covering multiple individuals. Below, we address common questions about their use and functionality.

Admission with a Season Ticket Covering Multiple Attendees

If you have a season ticket that covers multiple attendees, such as one adult and one youth, only one QR code is issued. You only need to scan this single QR code for entry, and it will admit all the specified individuals included on the ticket. For example, scanning the QR code for a season ticket covering an adult and a youth will allow both parties to enter without any additional actions.

Handling Multiple Tickets in an Order

When you purchase multiple tickets in a single transaction, it's important to note the distinction between order numbers and QR codes:

  • The order number will remain the same for all tickets purchased in one order.

  • Each ticket will have a unique QR code to ensure proper validation during entry.

If you notice identical QR codes on what should be individual tickets, this might indicate an issue that requires resolution. The order number appearing the same across tickets is expected, but the QR code itself must remain unique for each ticket to function correctly.

QR codes simplify event access, but understanding their functionality ensures you enjoy a hassle-free experience. If you encounter any issues, contact our support team for further assistance.

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