If you want to move a touchpoint to a different team in your organization, you can do it in the touchpoint view. 

  1. Go to "Collect" then ""Touchpoints"

  2. Select the touchpoint you want to move

  3. Click on the touchpoint

  4. Below the "SELECT ORGANIZATION TEAM", select the desired team you want to move the touchpoint

  5. Remember to save your changes


1. In the touchpoint view, you can check the team each touchpoint belongs to. So check you made the changes correctly!

2. If the "SELECT ORGANIZATION TEAM" dropdown menu is missing then your account does not have the rights to edit team structures, in that case contact the admin that invited you to the organisation

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