Skip to main content
All CollectionsTravelersAbout Contacting Fernwayer or the Experience Maker
I need to talk to Customer Support for help as the FAQs don't address my issue.
I need to talk to Customer Support for help as the FAQs don't address my issue.
Updated over 8 months ago

Our customer support agents are ready and happy to help with any inquiries or issues you might have. To connect with an agent through chat:

  • Simply sign in to your profile.

  • Click the bell icon in the top right corner of your screen.

  • Click on the tab "Chat" and type away!

Our team is available 24/7, aiming to respond within a few minutes. Please note, during peak times or high volume of inquiries, there might be a slight delay. We appreciate your patience and are committed to providing the support you need as quickly as possible.

Did this answer your question?