Skip to main content
All CollectionsTravelersAbout Contacting Fernwayer or the Experience Maker
I need to talk to Customer Support for help as the FAQs don't address my issue.
I need to talk to Customer Support for help as the FAQs don't address my issue.
Updated over 10 months ago

Our customer support agents are ready and happy to help with any inquiries or issues you might have. To connect with an agent through chat:

  • Simply sign in to your profile.

  • Click the bell icon in the top right corner of your screen.

  • Click on the tab "Chat" and type away!

Our team is available 24/7, aiming to respond within a few minutes. Please note, during peak times or high volume of inquiries, there might be a slight delay. We appreciate your patience and are committed to providing the support you need as quickly as possible.

Did this answer your question?