Mobile app - getting started

Where to install the app and how to log in

Beau O'Hara avatar
Written by Beau O'Hara
Updated over a week ago


The Fieldwork mobile app is the reporting tool your techs use in the field to view daily appointments and to fill out digital Work Orders (service tickets).

Key Points

  • Downloading for iOS and Android

  • Logging in

  • Caution Upgrading Your Operating System

Downloading for iOS and Android

Install our app on your Android or iOS devices. The app is free and you can install it on as many devices as you like. Also install Adobe Acrobat Reader to open PDF files on your device. (Note To use the mobile app on Android you must be using Android version 4.4 (Kitkat) or newer.) 

For Android: Install Fieldwork from Google Play, search for Fieldwork Mobile 

Install XODO so you can edit PDF files

For iOS: Install Fieldwork from the App Store, search for Fieldwork Mobile

Install Adobe Acrobat Reader so you can edit PDF files

Logging In

After you install the Fieldwork mobile app, tap the app to open it. 

When you open the app, enter your email address and password. Tap Log in

Note Remember your password for your Fieldwork account. When the time comes to update the mobile app, the new version clears the e-mail and password fields and you’ll have to re-enter it. 

Caution Upgrading Your Operating System

Caution New operating systems come out each year for these devices. We strongly recommend that you wait until we give the go-ahead to upgrade your Fieldwork devices to them. Usually mobile apps, ours and everyone else's, need an upgrade to be compatible with the new operating system. So please wait for our email telling you it's okay to upgrade.

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