Summary
The Fieldwork mobile app is the reporting tool your techs use in the field to view daily appointments and fill out digital Work Orders (service tickets).
Key Points
Download the app for iOS and Android.
Log in with your Fieldwork email and password.
Wait for our go-ahead before upgrading your device's operating system.
Download the app
The app is free, and you can install it on as many devices as you like. You'll also want a PDF app so you can open and edit PDF files on the device.
Android — install Fieldwork from Google Play (search "Fieldwork Mobile"), then install XODO for editing PDFs. Your device must be running Android 4.4 (KitKat) or newer.
iOS — install Fieldwork from the App Store (search "Fieldwork Mobile"), then install Adobe Acrobat Reader for editing PDFs.
Log in
Tap the Fieldwork app to open it
Enter your email address and password, and tap Sign in.
Note: Keep your Fieldwork password handy. When you update the app, the new version clears the email and password fields, so you'll need to re-enter them.
Caution: Upgrading your operating system
New operating systems come out each year for these devices. We strongly recommend waiting until we give the go-ahead before upgrading your Fieldwork devices. Mobile apps — ours and everyone else's — usually need an update to stay compatible with a new OS, so please wait for our email letting you know it's safe to upgrade.
Continue on to Mobile App — Menu Settings.
Need more help? Reach out to Fieldwork support, and we'll be happy to walk you through the mobile app.