Summary

A Unit Condition describes the state of a unit when your tech inspects it — for example, whether it's sanitary, cluttered, vacant, or cannot be accessed. Defining these here gives techs a consistent set of options in the mobile app, documents conditions that affect service (like clutter or no access), and keeps multi-unit records audit-ready.

Key Points

Create a unit condition for each state. Your techs might find a unit in
Techs select these on the mobile app when inspecting or servicing a unit
Consistent options document access and sanitation issues for reporting and audits

How to Get to Unit Condition

From the top of the Navigation menu, click on Settings (gear icon)

Click on Unit Condition

How to Create a Unit Condition

Click the New Unit Condition button in the upper right.

Enter the Unit Condition Name
Click the green Create Unit Condition button to save

Choosing Good Unit Conditions

Capture conditions that affect service — especially access problems and sanitation issues that explain why a unit was or wasn't treated.
Keep names clear and distinct so techs pick the right one quickly.
Make it useful for follow-up — conditions like "No Access" or "Clutter" help you flag units that need another visit or client action.