Summary
A Unit Type describes a kind of space within a multi-unit property — for example, Apartment, Common Area, or Commercial Suite. Defining your unit types here gives techs a consistent set of options in the mobile app when inspecting or logging service at the unit level, keeping records organized across larger accounts, and enabling unit-by-unit reporting.
Key Points
Create a unit type for each kind of space your techs service at multi-unit accounts
Techs assign these on the mobile app when inspecting or servicing a unit
Consistent unit types keep large-account records organized and reportable
How to Get to Unit Types
From the top of the Navigation menu, click on Settings (gear icon)
Click on Unit Types
How to Create a Unit Type
Click the New Unit Type button in the upper right.
Enter the Unit Type Name
Click the green Create Unit Type button to save
Choosing Good Unit Types
Match the structures you actually service — residential, commercial, or both.
Keep names broad enough to reuse across many accounts rather than naming individual units.
Don't over-split. A short, clear list is faster for techs and cleaner in reports.
Examples
Common unit types include:
Apartment
Townhouse
Common Area
Commercial Suite
Office
Kitchen / Food Prep
Storage
Important Note: Anytime you change something in Settings, your techs must Reload Data in the mobile app to see the change.
Need more help? Reach out to Fieldwork support, and we'll be happy to walk you through these settings.