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Why should I use your pest control company?
Why should I use your pest control company?

What to say when a potential customer asks you that question

Beau O'Hara avatar
Written by Beau O'Hara
Updated over a week ago

Summary

What to say when a potential customer asks you "Why should I use your pest control company?"

Brag about your customer service, your online reviews, your experienced and dedicated crew, etc.

Some potential commercial accounts don't care about that, they want to hear more about your software, your invoicing, trap & trend reporting, and how to better prepare themselves for an audit.

Key Points

The following bullet points can help guide you in addressing their concerns. To use all features mentioned below you need to be in the Pro Plan

Massage the text to suit your voice and needs.

  • Paperless invoicing - you'll go paperless with invoices sent directly to your inbox. Pay invoices online or autopay at time of service.

  • Statements - we can send you a monthly statement, on a date of your choosing, to see itemized, unpaid invoices in one document.

  • Multiple contacts - we accommodate as many people as you deem necessary to receive invoices and service reports.

  • Mobile app - our technician will use our mobile app to document treatments and create and send the service report at time of service.

  • No internet required - got thick cinder block walls? No Internet? No problem as our app can record and save information with or without internet connectivity.

  • Bar code scanning - integrated within our app, we'll record trap data for detailed Trap & Trend Analysis reporting.

  • Multi-unit management - we'll record material use, pest activity, unit status and preparedness for each unit of a condo, apartment building, hospital, hotel, etc.

  • Material use - our software records material use that is in compliance with local and state laws.

  • Material & SD Sheets - you can download material labels and Safety Data Sheets for each material used on your sites. 

  • Photos - our technician will take photos of conditions that shouldn't be and enter comments with each photo - these will appear in your service report. 

  • Condition/Recommendations - our technician will document conditions (problems) and recommendations (solutions), and revisit those recommendations on following visits to monitor corrective actions.

  • Environment reporting - our app records wind direction, wind speed and temperature in compliance with local and state requirements.

  • Pest Sightings - you can log a pest sighting online in between tech visits to notify us and we'll send a tech out to address the issue.

  • Customer portal - You can view all of the above from your free customer portal anytime, anywhere. There is no need to contact us to view it when you want it.

    Printing your Service Reports, Trap & Trend Reports, Material Labels, SD Sheets, our Business License & Applicators License, and placing them in a binder for your auditor will make your next audit a breeze!


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