Summary
Enable Location Settings on Android or iOS
Key Points
Enable Location Settings on Android
Enable Location Settings on iOS
Features not available in the mobile app. if location services is not enabled
How to enable Location Settings on Android
On your Home screen, tap the Settings icon
Tap Location
Ensure the Use Location switch at the top right is on
Tap App permission
Tap Fieldwork
Tap Allow all the time
How to enable Location Settings on iOS
Tap Settings
Tap Privacy
Tap Location Services
If Location Services is off, slide the white ball to the right
Regardless of it being on or off, tap it and scroll down to Fieldwork
Make sure either While Using the App or Always has a check mark next to it.
If location services is not enabled, certain features will not be available in the mobile app:
Work Pool
Environment Fetch
Driving directions
And in the browser Calendar map, the tech's location will not be available.