Summary
Use the Email Delivery Statuses report to show review activity from the customer.
Key Points
Opens shows how many times the customer opened their email.
Clicks shows how many times the customer clicked a link in the email.
Tip This is useful information for those customers who aren't paying because they "never got an email". You can tell them how many times they've opened it and how many times they clicked the link in it.
Note This is a background process on our servers so there might be a slight delay in populating the values.