Note Work Orders that are part of a deleted Service Agreement cannot be recovered.
Summary
If you've cancelled a Series you can restore it back into the customer's account.
Key Points
Go to the Work Orders Archive
Filter the date range and customer name, and click Filter
Select the Work Orders to restore
Click Bulk Actions and click Restore
Edit the Series from the Work Orders tab
Click Update Series
Work orders older the 90-days can not be recovered.
From the Dashboard, click Sales
Click Work Orders
Click Work Orders next to the folder in the upper left
Click Archived
Filter the Start Date to today's date
Filter the End Date to one year from today (this is to recover all the Work Orders)
Enter the Customer's name
Click Filter
When the Work Orders appear, click the box to the left of each Work Order
Click Bulk Actions
Click Restore
Repeat until all the Work Orders are restored
From the Dashboard, click Calendar
The appointment will be back on the calendar, double click it
Click Edit Series
Click Update Series
For more information about deleting a Series, see: Series - how to delete the whole thing
For more information about Work Orders, in general, see: Sales > Work Orders
May 2017
Updated, November 2017
Article ID: 0165