Learn how to spot a bug, and what do to when you have.
Troubleshooting Help
Best practices for helping FitXR agents with troubleshooting
FitXR Service Status 🌍We'll update this page with any live incidents or issues.
Taking screenshots and videos on Quest 📸
How do I contact Support?
Taking screenshots and videos on Pico 📹
Why are my gloves losing tracking?Here's the most common reason that you gloves will occasionally lose tracking in FitXR
Is this a bug? 🤔
If you're not sure whether or not you've found a bug, the articles below should help you rule out some known issues that we're already improving.
My app is taking a long time to load ⏱
I'm not sure what this error message means?