Q: Can Fleetpin’s system integrate with other software?
A: Yes it can – get in touch with our Development Team to discuss integrations further.
Q: Can we run reports by driver?
A: Yes! With Fleetpin’s Driver ID function, this is simple. We also offer RFID tags for drivers to sign-in to different vehicles / machines, as well as the mobile app.
Q: Does Fleetpin have Auto-Buy RUC?
A: Fleetpin does not offer Auto-Buy RUC, but simply because we think asking you to pay for such a simple task isn’t necessary! Auto-Buy was useful when the process was tedious, but it has become much simpler - see here.
Instead, Fleetpin allows you to store and update RUC licences, and you can also utilise a custom compliance reminder to check RUC licences periodically. You can also associate stored RUC licences to Fleetpin's Off-Road RUC Report where you can easily view and verify off-road trips against each licence and generate the accurate data needed to claim off-road RUC via NZTA. This function comes with all standard Fleetpin subscriptions.
With our paid add-on RUCOR Advanced, you can automatically fill applications and submit them to NZTA, making this process a lot faster (especially if you have many vehicles to apply for!). Learn more here.
Q: How can I add the Fleetpin Web App to my desktop?
A: This is very simple! See instructions:
Go to Google Chrome and head over to Fleetpin.co.nz
Click on the Login tab on the top section of the page
Click the Google Chrome control/setting icon on the top right and click on More Tools and then on Add Shortcut / Add to desktop
Note: This will enable a shortcut and provide easier access without having to manually search for the website via Google / Search Engine bar.
Q: Why do I see a blank screen using the Fleetpin mobile app?
A: A handful of customers experienced this issue, but this is due to the app requiring an update on your mobile phone. Read this article for instructions on how to update your mobile apps.
Q: Why does my asset say it’s ‘Offline’?
A: The ‘Offline’ symbol means Fleetpin has not received a check in from your asset for at least 24 hours. Learn more in this help article here.
Q: How do I invite new users to my Fleetpin account?
A: Check out this help article!
Q: What browser should I be using to support the Fleetpin web app?
A: We recommend Google Chrome for the best browsing experience - feel free to browse our list of supported browsers and devices.
Don't see your question here? Get in touch with Customer Support! 👇
Ph 0800 110 820
Email support@fleetpin.co.nz.