📋 Before You Start
Make sure you're ready for 2-Way Sync by confirming:
✅ You’ve reviewed the 2-Way vs. 1-Way Sync behavior guide to understand what gets synced and how changes flow.
✅ You know which Outlook accounts, mailboxes, and meeting rooms you want to sync.
✅ You’ve decided the sync timeframe: how many days past events, and how many days into the future you want events to sync. (Recommended: 0 days past + 60-90 days future)
🛠️ Setup Process
First, connect your Outlook Calendar with 1-Way Sync.
Reach out to your Gable Account Manager or email support@gable.to to request enabling 2-Way Sync.
Our team will enable 2-Way Sync after reviewing your setup and confirming your preferred settings.
⚠️ Important: 2-Way Sync can only be enabled by the Gable team. It is not a self-serve feature.
⚙️ Settings (Once 2-Way Sync is Enabled)
When 2-Way Sync is turned on, you’ll have settings you can customize:
📥 Import bookings from Outlook into Gable
Allow events made in Outlook Calendar to appear in Gable.
👥 Onboard new users and import their bookings
If someone who isn’t yet a Gable user is added to an Outlook Calendar event:
Main organizer – A Gable profile is created for the person organizing.
Invitees – A Gable profile is created for each invited guest.
🔕 Suppress Gable notifications
If enabled, notifications come only from Outlook for events, avoiding duplicates from Gable.
⏳ Sync data timeframe
Decide how far into the past and future events sync:
Days in the past → Recommended: 0
Days in the future → Recommended: 60-90
For example, setting it to 0 past days and 90 future days means past events aren’t backfilled, but all upcoming ones up to 90 days will sync.
🎥 Loom Walkthrough
❓ Need More Help?
Reach out to support@gable.to or chat with us directly in Gable if anything’s unclear or you run into issues.