Microsoft Outlook: 2-Way Sync | Gable Help Center

📋 Before You Start

Make sure you're ready for 2-Way Sync by confirming:

✅ You’ve reviewed the 2-Way vs. 1-Way Sync behavior guide to understand what gets synced and how changes flow.
✅ You know which Microsoft Outlook meeting rooms you want to sync.
✅ You’ve decided the sync timeframe: how many days into the past, and how many days into the future you want events to sync. (Recommended: 0 days past + 60-90 days future)

First, connect your Outlook Calendar with 1-Way Sync.
Reach out to your Gable Account Manager or contact support using the chat bubble in the bottom right corner or email support@gable.to to request enabling 2-Way Sync.
Our team will enable 2-Way Sync after reviewing your setup and confirming your preferred settings.

⚠️ Important: 2-Way Sync can only be enabled by the Gable team. It is not a self-serve feature.

When 2-Way Sync is turned on, you’ll have settings you can customize:

Allow events made in Outlook Calendar will appear in Gable as a booking.

If someone who isn’t yet a Gable user is added to an Outlook Calendar event:

Organizers – A Gable profile is created for the person organizing the Microsoft Outlook event.
Invitees – A Gable profile is created for each invited guest.

If enabled, notifications come only from Outlook for events, avoiding duplicates from Gable.

Decide how far into the past and future events sync:

For example, setting it to 0 past days and 90 future days means past events aren’t backfilled, but all upcoming ones up to 90 days will sync.

Reach out to support@gable.to or chat with us directly in the bottom right corner of Gable if you need more assistance.