Google Calendar FAQs

Can calendar events made by users not onboarded to Gable be synced?
Yes. These users will have a Gable profile created automatically, with the Welcome email suppressed.

Are on-demand or overnight bookings supported?
No — neither on-demand nor overnight bookings are supported. Overnight reservations must be split across calendar days.

Are repeating bookings supported?
Yes — recurring Google events sync into Gable as separate bookings.

Does 2-Way Sync respect Gable booking rules?
No — Google-created events bypass Gable booking rules (like room restrictions).

Multi-resource bookings
Only one booking is created in Gable, tied to the first accepted resource.

Sync timeframe
Recommended settings are 0 days past and 60-90 days future.

Sync refresh
Updates weekly to maintain a rolling window.

Non-standard times (e.g., 10:12–1:51)
Gable respects Google’s times, but new Gable bookings can only start/end on 30-minute intervals.

What if permissions are revoked?
Sync will stop. Gable logs flag the issue, and our team will reach out.

What happens if I delete a space in Gable?
The associated sync pair is removed, and cleanup follows the deactivation process.

What happens if I delete a resource in Google Calendar?
The sync pair remains in Gable, but no future changes sync.

What if resource pairing fails during setup?
Usually permissions-related. Remove the sync pair, retry, or contact support.

Can we use 1-Way and 2-Way at the same time?
No — only one method can be active.

Can we integrate with Microsoft and Google (or multiple Google tenants)?
No — only one provider/tenant at a time.

Subscription required?
2-Way Sync is available to companies with Company Office enabled in their subscription.

Race conditions (simultaneous booking requests)?
Only one event is accepted by the resource; the other is rejected.

Non-calendar users booking synced spaces
Not supported. All bookings must be made by licensed users with active calendars.

Booking via group calendars
Not supported — events must be created by a single, licensed user.

Creating events directly as a room calendar
Not supported — the event must come from a user calendar, with the room added.

Do Google-side integrations still work?
Yes, for bookings created in Google. Gable-initiated bookings won’t trigger them.

Do Gable check-ins count as Zoom Room check-ins?
No — this requires a separate Zoom integration.

Will Gable still send check-in notifications?
Yes — Gable continues to send its standard notifications.