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How can I approve or reject bookings?
How can I approve or reject bookings?

This article will cover how hosts can approve or reject bookings / Gable guest reservations.

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Written by Lydia Lewis
Updated over 7 months ago

Gable will always email you to notify you that there is either a new booking request or a new booking confirmation. From that email, you will see a link to take you directly to your Gable account. You can also access guest reservations by clicking here.

From your list of reservations, you will see the requests requiring attention, like below:

Using the check box(s) on the left side of the request select the requests you wish to action then, "reject" or "approve" in the bottom corner:

Our recommended response time to clients is within 24 hours. If a request is sitting and we know it is just before the end of your work day, you may receive a call or email from our support team asking you to action before the end of your work day.

We aim to provide quick approvals to our clients to ensure we can get them into another space if a booking does need to be rejected. To learn more about calendar integrations and streamlining this request flow, please refer to our help desk articles to set up Office RnD, Google Calendar, or coming soon Nexudus.

Still Have Questions?

Please reach out to support@gable.to if you have any questions about this article and the contents it contains!

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