Communication Log Categories
On the dispatch console, dispatchers can communicate with one other in real time regarding events or issues at the resort (gate openings/closings, wildlife sightings, lift down, etc.). These communications fall into specific categories that are created by going to Dispatch > Log Histories.
Click +New Category to add a new log category.
Click the pencil button to modify an existing category.
Click the trash can button to remove an existing category.
Adding a new category or making changes to an existing one:
Give the category a name (e.g., Wildlife Report).
Enter a colour code using HEX (e.g., #c65911), or click on the colour swatch to open the colour picker to add a colour to your category (optional).
Give the category a description (optional).
Click the Save button to save your changes.
The next time you open the communication log within the dispatch console this category will be available for selection.
Communication Log History
Each time a message is sent via the communication log on the dispatch console it is also stored in the Communication Log History. To access all communications/messages, click on Dispatch > Log History from the side navigation.
Communication Log History – Main Screen
Use the search filters to locate a specific message or messages. Click the “Search” button to initiate a search and click the “Clear Filters” button to remove any search filters and show all events.
By default, logs are sorted by most recent time stamp. You can use the arrows beside the specified headers to sort the results in either ascending/descending order.
Click the icon under the Edit column to make changes to a message.
Click the icon under the Delete column to remove a message.
Click the Export Communication Log button to be redirected a new screen where you can generate an export of the communication messages by date and/or category. The available export formats are PDF or CSV.
Due to the potential file size of the export, you will receive your file via the email address you provide.