Incident Report
Learn how to manage reports from saving to approving to managing your location's questions.
By Nancy and 1 other2 authors17 articles
Resorts App
Learn how to navigate, complete and save incident reports in the Resorts app.
- Resorts App: Incident report general functionalityLearn the basics of how to start an incident report and navigate its different sections.
- Resorts App: Mandatory questionsSave anytime, but submit only when every mandatory question has been completed. Helpful prompts guide you to any missing info.
- Resorts App: Available question types for incident reportsA look at the different question types available within the incident report.
- Resorts App: Incident location mappingCapture the specific GPS coordinates of the incident location for more precise tracking and documentation.
- Resorts App: How to save the incident reportFlexible options for saving to the cloud or to the local device if there is no network connectivity.
- Resorts App: Accessing incident reports saved to the local deviceRetrieve locally saved incident reports instantly - perfect for picking up offline work right where you left off.
- Resorts App: Accessing incident reports saved in progress to the cloudSwitch between devices seamlessly and pick up exactly where you left off. Your in-progress report travels with you - just open the EDGEauditor Resorts app and continue documenting.
- Resorts App: Accessing rejected incident reportsLearn from feedback and resubmit with confidence! Rejected incident reports appear with clear reviewer comments explaining what needs correction.
Manager Dashboard
Learn how to review, approve, and reject incident reports in the Manager Dashboard. Manage question settings, build investigation packages, export data and more!
- Manager Dashboard: Customizing the incident reportYou now have the flexibility to tailor questions and answer options to match your property's specific incident reporting needs.
- Manager Dashboard: Reviewing submitted incident reportsReview reports efficiently from the Manager Dashboard. You can approve instantly or reject with feedback to guide improvements.
- Manager Dashboard: Additional sections within the incident reportConnect everything related to an incident in one place! Link tasks, track patient callbacks, attach waivers and supplemental reports, or upload external documents.
- Manager Dashboard: Incident alertsSet up smart alerts that notify you when specific conditions are met.
- Manager Dashboard: Patroller roles & utilization reportDefine patroller roles that match your operation and track utilization to balance workloads.
- Manager Dashboard: CallbacksStay on top of patient follow-ups. View all pending callbacks in one place, log new ones, or jump directly to related incident reports.
- Manager Dashboard: Incident report data exportExport incident report data, enabling you to further mine data and analyze trends.
- Manager Dashboard: InvestigationsInvestigation packages let you build and manage comprehensive documentation for incidents that occurred at your property, consolidating all relevant information in one place.
- Manager Dashboard: Printer templatesConfigure which sections and fields appear when an incident report is exported as a PDF, ensuring printed or shared reports contain exactly the information you need.