Connect CLARA with Pinpoint to automatically screen and score candidates, with insights synced back to your candidate profiles.
👋 Introduction
This guide explains how to connect CLARA with Pinpoint. Once integrated, CLARA screens and scores candidates from your Pinpoint jobs, and sends insights back as custom fields and tags on your candidate profiles.
Use this guide if your team uses both CLARA and Pinpoint as part of your recruiting workflow.
🧰 What you'll need before getting started
Before starting, make sure you have:
Partner Admin access in CLARA
Pinpoint Administrator permissions (required to create API keys, access custom fields, and manage tags)
Your Pinpoint subdomain
Note: If you don't see Settings in your Pinpoint sidebar after signing in, you don't have Administrator access. Ask your Pinpoint admin to either add you to the Administrator group or complete the setup for you.
🧭 How to connect CLARA with Pinpoint
Part 1: Connect
Sign in to Pinpoint and go to Settings → Integrations.
Under the Apps tab, find the tile labeled Pinpoint API and select Add.
Switch the status from Disabled to Enabled, then select Create New.
Enter a name in the API Key Name field and set the following permissions:
Job — read
Application — read and write
Comment — write
Custom attributes — delete, read, and write
Scroll to the bottom and click Create API Key.
Once the key appears, use the Copy icon to copy it to your clipboard.
Log into CLARA and go to Settings → Integrations → Add New Integration.
Select Pinpoint from the list.
Click to continue on the screen that appears.
Enter your Pinpoint subdomain. If you need help finding it, there is a link at the bottom of the module.
Paste your API key into the provided field and click Set Up Integration.
Part 2: Configure
In CLARA, click View Integration and follow the on-screen instructions to create each required Custom Field. Setting up custom fields in Pinpoint allows CLARA to send scoring data back to candidate pages.
In Pinpoint, go to Settings → Tag Management.
Click New Tag Category, name it CLARA, choose a color, and click Save.
In the new CLARA tag category, click + Add Tag and add the following three tags individually, saving after each one:
CLARA: Pre_Qualified
CLARA: Qualified
CLARA: Not_Qualified
CLARA tag filters will now be available on the Candidates page in Pinpoint under the CLARA section.
📌 What syncs between CLARA and Pinpoint
Once enabled, the integration will:
Sync jobs from Pinpoint into CLARA
Sync candidates from Pinpoint into CLARA for screening and scoring
Send CLARA scoring data back to candidate profiles in Pinpoint via custom fields
Apply CLARA status tags (
CLARA: Pre_Qualified,CLARA: Qualified,CLARA: Not_Qualified) to candidates in Pinpoint
🚫 How to disconnect Pinpoint from CLARA
You can disconnect the Pinpoint integration at any time from the Integrations page in CLARA. You can also adjust follow-up question settings or candidate processing preferences there.
📬 Need help?
If you need assistance with this integration, our Partner Success team can help.
Email: success@getclara.io
👉 For a full step-by-step walkthrough, view the interactive demo.