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Flow Settings in the WAX Flow Builder

Easily add features to make your customer interactions smoother.

Updated over 3 months ago

Add advanced features to optimize customer interactions by adapting responses based on their actions or yours.

These options allow you to personalize the user experience, enhance responsiveness, and efficiently manage conversations.

3 Settings for Client or Agent Responses on WhatsApp:

If the client responds manually:

  • Automatically interrupt the flow

  • Send an automatic message (can be a template, a simple message, or another flow)

If an agent responds manually:

  • Automatically interrupt the flow

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