From your WAX workspace
Go to the RCS/SMS tab
Click on Continue. A modal will open
Check the checkbox
Click on Activate
You will then be taken to a form.
Step 1: Company information
Company name
French company? (if yes, add the SIRET number)
Agent objective: Describe what this RCS agent will be used for. This helps with the verification process.
Agent owner's first and last name
Agent owner's professional email
Agent owner's professional phone number
Step 2: SMS
Display name: This is your company's official name, as it will appear at the top of the conversation window on the client side when you send SMS messages.
Step 3: RCS
Display name: This is your company's official name, as it will appear at the top of the conversation window on the client side when you send RCS messages.
Description: Write a short presentation of your agent. It will be visible in the "About" section of your business profile.
Banner image: The large header visual displayed at the top of your profile. Accepted formats: PNG, JPEG or JPG (1440x448 px), 200 KB maximum.
Logo: Your brand icon, displayed next to each message sent. Accepted formats: PNG, JPEG or JPG (224x224 px), 50 KB maximum.
Brand color: Enter the hex code of your primary color (e.g.
#292823). It will be applied to buttons and interface elements. WAX automatically checks whether the contrast is sufficient to ensure readability.Phone number*: Enter your main number in E.164 format (e.g.
+33612345678). No spaces or special characters.Email*: Provide a contact or customer support address.
Website*: Enter your brand's website URL.
RCS requires verified information and links to your legal documents. It's a compliance requirement, and a trust signal for your customers.
Step 4: Legal notices
Link to your privacy policy
Link to your terms and conditions
NB: You must provide valid URLs starting with https://. Make sure there are no leading or trailing spaces in the fields — this is a frequent source of validation errors.
Step 5: Form submission
Once all fields are completed, click "Submit".
SMS Agent
Your SMS agent is automatically activated — you can already start sending SMS messages.
RCS Agent
Our provider will carry out a verification within 10 days.
If your agent is approved, you will be able to create and send RCS messages!
If not, you will need to fill out the form again based on the feedback provided.