WAX adapts to the country you operate in, thanks to 4 essential settings:
Message language: your message nodes (template, reply, RCS, SMS) are created directly in your default language, a real time-saver. You can still add other
languages within the node. If a contact's language doesn't have a version available in the node, they receive the message in the node's default language.
Currency: on certain WAX pages (Analytics, Home, Automation Performance...), your revenue and costs are displayed in your currency.*
Time zone: displays times in your time zone (inbox times, scheduling or editing times for your campaigns and automations, etc.) for greater accuracy.
Phone code: your country's dialing code is automatically applied to any number without one (when creating a contact, during contact imports...). No more manually correcting numbers or your contact not receiving a message.
*Note: behind the scenes, WAX tracks all your costs and revenue in euros, regardless of the country your business is located in. WAX now automatically applies the daily exchange rate to display these amounts in your currency on the relevant screens. |
How to configure it?
Go to Settings > Organization Settings > Region & currency (Admin access required).
Choose your default language, currency, time zone, and phone code, then save.
Each member can also choose their communication language (FR or EN) from their account settings, in order to:
receive WAX emails, and
view the help center in the language they're most comfortable with.
