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Unsubscribed Recipient Status

What to do if a recipient is listed as unsubscribed in your contact list

Andrew Flaro avatar
Written by Andrew Flaro
Updated over 2 weeks ago

A recipient will appear as "Unsubscribed" in the Contacts section of Giftbit.
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If a recipient unsubscribed from Giftbit emails this will prevent recipients from receiving offers in the future. Giftbit is required to include an unsubscribe link in email communications for spam compliance.
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If this was completed by accident, the recipient can reverse the change by clicking on the unsubscribe link again to be provided with an option to resubscribe. They can search "gifts@giftbit.com" to find the email.
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If a recipient no longer has access to a previous Giftbit email, they can reach out to our support team (support@giftbit.com) and we can create a subscribe link for them.


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