Recipients can choose to unsubscribe from reward emails sent through Giftbit. When this happens, Giftbit will no longer able to send reward emails to that address.
If this was completed by accident, the recipient can reverse the change by clicking on the unsubscribe link again to be provided with an option to resubscribe. If they still have the email, they can search "gifts@giftbit.com" to find rewards they have been sent, and use the unsubscribe link at the bottom of the email to resubscribe.
If a recipient no longer has access to a previous Giftbit email, they can reach out to our support team (support@giftbit.com) and we can create a subscribe link for them.
Once a recipient resubscribes, any future rewards will be able to be sent to them. If there are rewards they were sent while unsubscribed, reach out to support and we can help with getting them their rewards.
💡If a recipient marked Giftbit as spam through their email provider, Giftbit will no longer be able to send rewards to their email and this cannot be reversed.