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Virtual Prepaid Mastercard® (My Prepaid Center): How to Redeem, Use and Common Questions

This article covers how to redeem and use the prepaid Mastercard hosted on myprepaidcenter.com.

Andrew Flaro avatar
Written by Andrew Flaro
Updated over 3 weeks ago

Getting Started with Your Virtual Prepaid Mastercard

Once you claim your card and enter your email, you’ll receive a token to redeem your virtual Mastercard. Simply follow the link MyPrepaidCenter.com/redeem, register your information, and accept the Cardholder Agreement.

After that, your card details will be ready to use online or added to your preferred wallet for in-store purchases. Be sure to save your card information for future transactions.


Using Your Card

Shopping Online

  • Enter your Card Number, Expiry Date, and CVV at checkout.

  • Use the same billing name and address you registered since some sites, like Amazon, require exact matches, including capitalization.

  • Complete your purchase!

👉 Make sure your cart total does not exceed your card balance.

Shopping In Store

  • Add your card to Google Pay, Apple Pay, or Samsung Pay. [Instructions here]

  • Open your wallet app, select the card, and tap at the terminal to pay.
    💡 Some merchants can manually enter your card information if needed.

Retrieving Lost Card Information

If you lose your card details, use the email from noreply@myprepaidcenter.com or the Retrieval Link with your registered email. You’ll get a code to reveal your card information again and a new retrieval link sent to your inbox.

Support & FAQs

  • Can I update my address if I made a mistake?
    No, your address can’t be changed directly. Please reach out to MyPrepaidCenter support team.

  • What if I suspect fraud or need to dispute a charge?
    Disputes, including fraud-related issues, are handled directly by MyPrepaidCenter support team.

  • Where can I get further help with my card?
    All card-related questions and support needs are managed through the same support channel.

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