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Virtual Prepaid Mastercard® (My Prepaid Center): How to Redeem, Use and Common Questions

Learn how to redeem and use the prepaid Mastercard hosted on myprepaidcenter.com.

Written by Andrew Flaro
Updated this week

The Virtual Prepaid Mastered hosted by My Prepaid Center is one of a few different prepaid options that Giftbit provides. If you received a Visa card or a different Mastercard, please check out our other help sections for those rewards here.


Claiming your card

With the Virtual Prepaid Mastercard, there are two parts to claiming your card and accessing the card information.

  1. Claim and confirm the Virtual Prepaid Mastercard as your choice.

  2. Once done, you will be given a token. Copy that token and go to myprepaidcenter.com/redeem and enter the token.

  3. Once entered, you will be asked to fill out a form with your information:

    • Full Name

    • Address

    • Phone Number

    • Email

  4. Once entered, you will need to agree with their Cardholder agreement and confirm your previous details.

Once done the card information will be revealed to you and you will see the options of adding to a virtual wallet, adding to a profile (if you have one with them) or saving the image. You will also receive an additional email from them as well.

Email Verification

With the card created and initial steps done, an additional link will be emailed to you which allows you to access the card and transaction history in the future.

  1. Open the email and click Retrieve Card Number.

  2. You will be asked to provide a verification code. This code can be sent to you by text, or email.

  3. Once you enter the verification code, you will have access to your card information again.

  4. Save this email in your inbox as it will be the easiest way to access your card information when needed.

With your card now set up, you are good to start spending. If you are expecting to receive or claim more of this type of reward in the future, it may be worth creating a profile on My Prepaid Center to connect cards directly to your account.

💡If you ever lose access to your card information, you can use myprepaidcenter.com/get-rl to retrieve your link again.


Using Your card

Shopping online

  • Enter your Card Number, Expiry Date, and CVV at checkout.

  • Use the same billing name and address you registered since some sites, like Amazon, require exact matches, including capitalization.

  • Complete your purchase!

👉 Make sure your cart total does not exceed your card balance.

Shopping in store

  • Add your card to Google Pay, Apple Pay, or Samsung Pay. [Instructions here]

  • Open your wallet app, select the card, and tap at the terminal to pay.
    💡 Some merchants can manually enter your card information if needed.


Support & FAQs

  • Can I update my address if I made a mistake?
    No, your address can’t be changed directly. Please reach out to MyPrepaidCenter support team.

  • What if I suspect fraud or need to dispute a charge?
    Disputes, including fraud-related issues, are handled directly by MyPrepaidCenter support team.

  • Where can I get further help with my card?
    All card-related questions and support needs are managed through the same support channel.

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