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Kiosk page: collect on-site reviews on a tablet or shared device

Run a full-screen, self-service flow so customers can rate you and leave reviews at the counter.

Overview

The Kiosk page is a Review Bridge experience built for in-person use: a dedicated, full-screen flow on the GiveMe5 customer site (the same environment as your normal review links). You turn it on and tune it in the Dashboard under Setup → Kiosk page.

Customers tap through rating (NPS or stars, matching your location’s Review Bridge layout), then either go to a review platform (often via QR) or leave private feedback, depending on how you set the pre-screen threshold—just like the main Review Bridge journey, but optimized for a tablet or kiosk browser.


Where you configure it

  1. Sign in to the Dashboard with a role that can open Setup (typically Admin).

  2. Open Setup > Kiosk page

  3. Choose the correct location if your account has more than one.

There you control language (aligned with your Review Bridge languages), pre-screen rating threshold, optional offer text, which customer fields are required (name, email, phone, QR), and how staff open the Kiosk for guests.


How customers open the Kiosk (two ways)

On the Kiosk setup screen, Kiosk access gives you two complementary options:

Access type

Typical use

What you do in Dashboard

With login

Staff unlocks the device with a Kiosk username and password you define, then customers use the flow. Safer if the device is shared or visible to passers-by.

Copy or open the Kiosk URL, and Save the kiosk credentials after you set them.

Magic link

A special link that skips the kiosk login screen so customers go straight to rating—ideal when the device is in dedicated kiosk mode or locked to one browser tab.

Copy or open the Magic link; use Regenerate link if the URL may have been exposed.

Follow the security tips on the magic-link side of the screen when you share links outside a locked-down tablet.


What you can configure on the Kiosk page

  • Pre-screen rating — Turn on to choose the cut-off (NPS 1–10 or stars 1–5, per your layout): at or below that score, customers see private feedback instead of the public review path.

  • Offer box — Optional message and “fine print” (for example a thank-you offer after they leave a review).

  • Required data — Choose whether guests must leave first name, last name, email, SMS, and/or show QRoptions. If the kiosk might be publicly visible, GiveMe5 recommends asking only for SMS and QR—see the notice on the page.


How and where to implement it (short guide)

1. Use a dedicated tablet or touchscreen (iPad, Android tablet, or a small PC with a browser) at:

  • Front desk or checkout

  • Waiting area or lobby

  • Service counter after a job is finished

2. Put the browser in full screen and kiosk / guided access mode when your operating system supports it—so customers cannot easily browse away or open your staff Dashboard.

3. Set the start URL to either:

  • The Magic link (simplest for a fixed in-store device), or

  • The Kiosk URL, if staff briefly signs in with the Kiosk password at the start of a shift

4. After each customer finishes, the Kiosk flow resets for the next person (success screen with a short countdown).

5. Optional: from Setup → your QR Code tools, use Kiosk-related options to open or share the Kiosk link where the product offers it—so printed QR codes can jump straight into the same experience.


Frequently asked questions

Is the Kiosk page the same as my normal Review Bridge link?

It uses the same branding and languages as your Review Bridge setup, but the address and flow are built for full-screen, in-store use (no marketing site chrome—focused steps only).

Why do I need both a URL and a magic link?

The URL + login path protects you if someone photographs the address. The magic link is faster when the hardware is physically controlled and you accept stricter handling of that link.

Can I change languages on the Kiosk itself?

Language options are driven from your Review Bridge language configuration; the selectors on the Kiosk setup screen reflect that list.

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