The Alerts feature in Electra Business allows fleet managers to define charging policy rules for their fleet and be notified when a driver or badge deviates from them. It helps detect unusual consumption patterns and keep charging costs under control.
👥 Who has access to this feature?
All fleets using Electra Business have access — taxi, last mile, corporate — whether they use the Electra app or charging badges.
ℹ️ The €/kWh rule is the only exception: it is available exclusively for fleets on the eMSP network.
📋 What types of rules can I create?
There are 5 rule types:
Monthly budget per driver — get notified if a driver's total spending over the last 30 days exceeds the limit you've set.
Parking / overstay fees — detect sessions that generate excessive idle penalties.
Allowed days — be alerted when a driver charges outside the selected weekdays.
Geographic area — be alerted when a session takes place outside the allowed countries.
€/kWh (eMSP fleets only) — get notified when a session happens at a very expensive CPO (e.g. above €1.50/kWh).
🚫 Do the rules prevent my drivers from charging?
No. Rules are alerts only — they never block or interrupt a charging session. Your drivers can always charge. The rules simply inform you when a threshold is crossed.
🔔 How will I be notified when a rule is breached?
Two notification channels:
In-platform: Sessions that breach a rule are flagged with a ⚠️ icon in the charging history. Hovering over the icon shows which rule was breached (e.g. "Outside authorized countries", "Outside working days").
Weekly email digest: If you opt in, you receive a recap email every Monday at 8 AM summarizing all breaches from the past 7 days.
✏️ Can I edit or delete a rule?
Yes. From the Alerts tab, you can view all your existing rules and edit or delete them at any time.
After editing a rule, there is a 1-hour delay before the changes are applied to your past sessions.
When a rule is deleted, historical sessions are no longer flagged by it — the ⚠️ icon disappears from those sessions retroactively.
💡 When a new rule is created, it is applied retroactively to sessions from the past 3 months.
🧑🏫 How do I create a rule?
Log in to Electra Business and open the Alerts tab in the left-hand menu.
Click "Create a new rule".
Select the rule type: monthly budget, overstay fees, allowed days, geographic area, or €/kWh.
Name your rule.
Define the threshold or conditions (e.g. budget amount, list of countries, allowed days).
Select the drivers and/or badges it applies to — select all or search individually by name or badge label.
Choose whether to receive alerts by email (email verification required).
Save the rule.
💡 You can create up to 100 rules per account.
For any further information, feel free to contact us via live chat or by email.
See you soon on the Electra network! ⚡