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Updated over a week ago

If there are any trouble while recharging a vehicle, you can reach out to our Customer Support and our team will get back to you as soon as possible 🤓


How to reach out ?

☎️ By phone. By calling the number on the terminal 👇

🇨🇵 +33 (0)1 86 65 99 99

🇧🇪 +32 (0)2 201 22 77

🇮🇹 +39 059 788 0888

🇪🇸 +34 919 03 33 33

🇨🇭 +41 43 508 35 55

🇦🇹 +43 14 17 17 17

All numbers are available 24/7 🙌

💬 By chat. From the Help tab on the app, from Monday to Friday, 9am to 6pm.

✉️ By e-mail. By sending an email to help@go-electra.com

ℹ️ To help facilitate communication, please provide the terminal number and the number of the spot where you are experiencing trouble

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