If there are any trouble while recharging a vehicle, you can reach out to our Customer Support and our team will get back to you as soon as possible 🤓
How to reach out ?
☎️ By phone. By calling the number on the terminal 👇
🇨🇵 +33 (0)1 86 65 99 99
🇧🇪 +32 (0)2 201 22 77
🇮🇹 +39 059 788 0888
All numbers are available 24/7 🙌
💬 By chat. From the Help tab on the app, from Monday to Friday, 9am to 6pm.
✉️ By e-mail. By sending an email to help@go-electra.com
ℹ️ To help facilitate communication, please provide the terminal number and the number of the spot where you are experiencing trouble