Updating your address on your GreenPal account is a straightforward process that ensures your lawn care service you hire is accurately aligned with your current location. Whether you need to update your home address, email address, or even the name on your account, here’s how you can do it quickly and efficiently.
Step-by-Step Guide to Update Your Address
1.) Log In to Your Account
First, you need to log into your GreenPal account. For the best experience, use a Chrome web browser. You can log in here.
2.) Navigate to Contact Information
Once logged in, click on "Contact Info" in your menu. This is where you can update your email address, home address, and the name on your account.
3.) Update Your Address
Enter your new address details in the relevant fields. Save the changes to ensure your account reflects the new information.
If You Wish to Continue With the Same Lawn Service
Notify Your Service Provider: If you're moving within their service area and want to continue using the same lawn care provider, simply text them your new address. This ensures they know where to come for future appointments.
Discuss Any Potential Price Changes: Remember that the cost of services may change based on your new location. Discuss any potential price adjustments with your lawn service, as they can update this information through their dashboard.
If You Need New Lawn Care Bids
Cancel Your Scheduled Services: If you're moving out of your current service company's area or just want to explore new options, cancel any existing appointments first.
Get New Quotes: After canceling, click the "Get new quotes" button under the main screen's orange button. This will allow you to receive free bids from different lawn companies who pay to market their services on the GreenPal network to offer their service to your new address.
Important Tips
Ensure You Are Logged In: Remember, you must be logged into the website to update your address or request new quotes.
Use a Desktop or Laptop: A desktop or laptop is recommended for a smoother experience, especially when managing multiple properties or detailed settings.
Need Further Assistance?
If you encounter any issues or have questions while updating your address or managing your lawn care services, we recommend engaging the chatbot inside your account.