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How do I select a phone number to send SMS with?

🚧 As of October 2026, Hauler Hero Messaging is currently in beta with a limited group of users.

After your Brand is registered and your Campaign is in Number Pending status, you can select what Phone Number to send your SMS from.

If you haven’t yet registered your Brand or Campaign, please start from:


How do I select a phone number to send SMS with?

Presuming your Brand is registered and Campaign is in Number Pending status, go to Settings > Messaging > SMS Registration > Phone Number. This section is right underneath your Campaign Registration.

Click Choose a Number.

Then Browse Available Numbers.

Search an Area Code and choose an available Number via Get > Confirm.

After selecting a number, you’ll get the following confirmation.

And see that the Phone Number section back in Settings > Messaging > SMS Registration now reflects the phone number you chose.

At this point, you’re ready to go and start sending SMS to your customers!

What happens if I release my phone number?

If you click Release, we’ll ask to confirm you want to release (remove) the phone number.

If you click Release Number, the number will be unprovisioned and you can choose a new number.

Generally speaking, it is best practice to use Release Number whenever you want to set up a new Campaign.


Feedback? Questions?

We'd love to hear your feedback to help us improve your experience. Please submit feedback through the chat bubble or email to support@haulerhero.com.

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