Atlas uses Shopify’s built-in billing system to keep things simple and secure. Instead of being charged separately, your Atlas charges are added directly to your existing Shopify invoice.
How billing works
When you subscribe to Atlas, Shopify adds the cost of your Atlas plan to your main Shopify invoice. This means:
You don’t get a separate charge or invoice from Atlas
All app charges (including Atlas) are combined into one bill, issued by Shopify
You’ll see “Atlas: AI Store Builder” listed under App Charges in your Shopify billing section
When you’re charged
You're charged for Atlas immediately when you start a paid plan. This begins your 30-day billing cycle.
After that, Atlas renews automatically every 30 days unless you cancel your subscription. All future charges appear in your Shopify invoice alongside any other app or platform fees. If you cancel your subscription, Shopify may still attempt to charge any outstanding invoices generated before the cancellation. Cancelling does not nullify existing dues, and you are responsible for all charges up to the cancellation date.
Where to view billing details
To view your billing cycle, payment history, and upcoming charges:
Go to your Shopify Admin
Click Settings > Billing
Scroll to App Charges
Look for Atlas: AI Store Builder
Why Shopify handles billing
Shopify manages billing for all apps on the Shopify App Store. This ensures:
Your payments are secure and handled in one place
You have a single invoice for all apps and services
You can easily track and manage subscriptions from your Shopify admin
If you have questions about your charges, you can check your Shopify billing history or contact Shopify Support directly through your admin.
Handling incorrect or unwanted charges
If you notice a charge that you believe should not have occurred:
Settle the Invoice: Shopify requires payment to be completed before further action.
Contact Atlas Support: Once the payment is processed, Atlas can assist with issuing a refund or applying credits toward future services.
Cancellations and subscription changes
When a subscription is canceled, Shopify may still attempt to charge any outstanding invoices generated before the cancellation. Cancelling does not nullify existing dues. Use Shopify’s billing portal to monitor billing cycles and avoid surprises.
Downgrading Plans and Prorated Charges
If you choose to downgrade a subscription at any time:
You will be billed a prorated amount based on your usage during the current billing period.
This process ensures fair usage billing, even with plan adjustments.