Atlas uses Shopify’s built-in billing system to keep things simple and secure. Instead of being charged separately, your Atlas charges are added directly to your existing Shopify invoice.
How billing works
When you subscribe to Atlas, Shopify adds the cost of your Atlas plan to your main Shopify invoice. This means: The Starter plan for Atlas is currently priced at $49 per month, ensuring transparency and consistency across subscriptions.
You don’t get a separate charge or invoice from Atlas
All app charges (including Atlas) are combined into one bill, issued by Shopify
You’ll see “Atlas: AI Store Builder” listed under App Charges in your Shopify billing section
When you’re charged
The charge for your Atlas subscription is approved immediately upon subscribing. This charge is then rolled into your Shopify invoice, which is generated at the end of your Shopify billing cycle, effectively aligning with Shopify's 30-day billing process.
After that, Atlas renews automatically every 30 days unless you cancel your subscription. All future charges appear in your Shopify invoice alongside any other app or platform fees. If you cancel your subscription, Shopify may still attempt to charge any outstanding invoices generated before the cancellation. Cancelling does not nullify existing dues, and you are responsible for all charges up to the cancellation date.
Where to view billing details
To view your billing cycle, payment history, and upcoming charges:
Go to your Shopify Admin
Click Settings > Billing
Scroll to App Charges
Look for Atlas: AI Store Builder
Why Shopify handles billing
Shopify manages billing for all apps on the Shopify App Store. This ensures:
Your payments are secure and handled in one place
You have a single invoice for all apps and services
You can easily track and manage subscriptions from your Shopify admin
If you have questions about your charges, you can check your Shopify billing history or contact Shopify Support directly through your admin.
Handling incorrect or unwanted charges
If you notice a charge that you believe should not have occurred:
Settle the Invoice: Shopify requires payment to be completed before further action.
Contact Atlas Support: Once the payment is processed, Atlas can assist with issuing a refund or applying credits toward future services.
Cancellations and subscription changes
When a subscription is canceled, Shopify may still attempt to charge any outstanding invoices generated before the cancellation. Cancelling does not nullify existing dues. Use Shopify’s billing portal to monitor billing cycles and avoid surprises.
Downgrading Plans and Prorated Charges
If you choose to downgrade a subscription at any time:
You will be billed a prorated amount based on your usage during the current billing period.
This process ensures fair usage billing, even with plan adjustments.
What Happens If I Uninstall Atlas?
This is where Shopify billing works differently than you might expect.
When you uninstall Atlas:
Your subscription is cancelled immediately
Your access to the app is revoked instantly
You do not receive a refund or credit for unused days
Any work or settings saved in the app may be lost
There's no grace period — uninstalling means immediate cancellation and loss of access.
What If I Reinstall After Uninstalling? Upon reactivating your Atlas subscription, the billing cycle begins on the reactivation date. For example, if reactivated on the 15th, the next billing date aligns to the 15th of the following month.
If you reinstall Atlas after uninstalling, you'll need to approve a brand new subscription. This means:
You'll be charged again from day 1 of a new 30-day cycle
Your previous subscription does not "resume"
You may be charged twice if you uninstall and reinstall within the same month
Tips to Avoid Unexpected Charges
Don't uninstall to "pause" — there's no way to pause a Shopify app subscription. If you need to take a break, reach out to us first.
Contact us before uninstalling — if you're having issues with the app, we're happy to help troubleshoot before you decide to cancel.
Time your cancellation — if you do plan to cancel, consider doing so closer to the end of your billing cycle to get the most out of your current subscription.
Need Help?
If you have questions about your billing cycle, you can contact an agent through our Intercom web chat. If you're already in the chat, type "Talk to agent" to be directed to one.