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If I uninstall Atlas, will I continue to be charged?

Will I still be billed after removing the Atlas app?

Atlas Team avatar
Written by Atlas Team
Updated over 2 weeks ago

Uninstalling Atlas from your Shopify store will cancel your subscription automatically.

However, depending on when you uninstall, you may still see one final charge.

Here's why: Atlas subscriptions are handled entirely through Shopify’s billing system.

Understanding Shopify's billing cycles

  • Recurring charges begin the day you approve the app, and repeat at the start of each new app billing period.

  • Uninstalling the app stops future recurring charges but does not refund or cancel the current billing cycle.

  • Usage charges (like credits or add-ons) follow their own 30-day cycle, which may not align with your Shopify billing cycle. This means part of a single app charge might appear across two different Shopify invoices.

What to expect:

You may still see Atlas charges on your next Shopify bill if:

  • You recently started a new billing cycle before uninstalling

  • You incurred usage charges during the final 30-day window

  • Shopify rolled the final charges into your subscription invoice

If you believe a charge is incorrect:

Tip: To avoid future charges, always uninstall Atlas through your Shopify admin by going to Settings > Apps and Sales Channels — this ensures your subscription is properly canceled in Shopify’s system.


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