Uninstalling Atlas cancels your subscription. It also stops your Atlas features working: bundles and the cart drawer stop appearing, and your published pages need an active subscription to keep working. Shopify will still collect anything you already owe.
In this article:
Uninstalling cancels your subscription
Uninstalling the app cancels your Atlas subscription automatically. You do not need to cancel first to stop being billed for future cycles.
⚠️ Cancelling does not wipe out what you already owe. Shopify will still attempt to collect any outstanding bills, whether you close your store, cancel your account, or uninstall the app. Uninstalling stops the next charge, not the current one.
If you want to see your final amount before it is charged, cancel inside Atlas first, where the flow shows you the final charge notice. See How to cancel your Atlas subscription.
What stays on your store
Stays | Why |
Every page Atlas published | Written into your Shopify theme |
Your home page, if Atlas built it | Same |
Landing pages | Same |
Products Atlas created from URLs | They are Shopify products now |
Orders and their history | Shopify's, not Atlas's |
These are yours and are not removed by uninstalling.
What stops working
Everything Atlas provides needs an active subscription, so all of it stops when the subscription ends:
Bundle offers stop appearing on your product pages, and their automatic discounts stop applying
The Atlas cart drawer stops appearing, and your theme's own cart returns
Pages Atlas published still load, but a subscription notice covers them, so visitors see that instead of your content
⚠️ This is the part merchants are most often surprised by, and your customers see it. The page files remain in your theme, but showing your content requires an active Atlas subscription. Uninstalling or cancelling is not a way to keep the pages you have already paid to build.
If you are leaving Atlas and want to keep those pages on your store, plan to rebuild or replace them in your theme before you go.
Your data
Atlas follows Shopify's standard app data protocols.
ℹ️ Keep your own copies of anything you will want again before uninstalling, particularly research documents. Reinstalling is not a guarantee that everything reappears.
For a specific request about your data, contact support from the chat bubble in Atlas, or at support@helloatlas.io.
Removing Atlas from your theme
Uninstalling the app does not tidy your theme. To remove what Atlas added:
In your theme editor, open Theme settings, then App embeds, and turn off
Atlas Page BuilderandAtlas Cart Upsells.On your product template, remove the
Atlas Bundlerblock.Remove or replace any pages Atlas published that you no longer want.
In Shopify Discounts, delete any automatic discounts left behind by bundles.
Leftover automatic discounts count against Shopify's limit of 25 and can keep applying at checkout.
Reinstalling later
Reinstall Atlas from the Shopify App Store at any time and start a new subscription.
Whether your previous projects and configurations reappear depends on how long it has been and what was retained. Do not rely on it: if there is work you want back, keep your own copy before you uninstall.