Atlas FAQ
By Eddie1 author11 articles
- Can I add custom code to pages Atlas builds?Yes. Atlas pages become normal theme templates, so you can edit them in the Shopify theme editor, but republishing from Atlas will replace your changes.
- Can I use Atlas on a store I already built?Yes. Atlas publishes pages into the theme you already use and does not replace your store.
- Can I use Atlas on more than one Shopify store?Yes, but each store needs its own Atlas installation and its own subscription. Nothing is shared between them.
- Does Atlas handle products, inventory or fulfillment?No. Atlas can create a product from a URL so a page has something to sell, but pricing, stock, shipping and fulfillment stay with you and Shopify.
- Can I move my Atlas subscription to another store?No. Subscriptions are tied to the Shopify store they were bought on. Cancel on the old store and subscribe on the new one.
- Does Atlas work with multiple currencies?Prices displayed by Atlas follow your Shopify currency settings. Amounts you type in yourself, such as thresholds, are entered in one currency.
- What languages does Atlas support?Three different settings, the language Atlas writes pages in, the language it translates a variation into, and the language of the Atlas interface, each offering the same 36 languages.
- How does the Atlas affiliate program work?Earn 30% recurring commission for every merchant you refer who subscribes, for as long as they stay subscribed.
- How do I contact Atlas support?Start a chat from the bubble in the bottom right of Atlas, or email support@helloatlas.io. Ask for a person in chat, in any words, and you'll be handed over.
- What happens to my data if I uninstall Atlas?Uninstalling cancels your subscription. Your pages stay in your theme but show a subscription notice to visitors, and bundles and the cart drawer stop appearing.
- What Shopify plan do I need to use Atlas?Any paid Shopify plan works. What matters more is your theme, since Atlas needs app blocks and app embeds.