Overview
SolvInjury's Submission function has been designed to help you identify potential errors before sending your data to the regulator, as well as creating your submission file.
To access the Data Submission function go to our main menu and select Submissions from under Workflows.
Understanding the Requirements
Before using the SolvInjury Submission function, it is recommended that you familiarise yourself with the relevant guidelines in your jurisdiction. You can find the links for each state in our Specification Links article under the Self-Insurance category.
Generate the Data File
From the submissions page, click the blue Add button located at the top-right of the page.
You will be asked to select the relevant Policy Type, Policy and your Start and End Dates. Complete the fields from left to right to ensure all relevant fields are completed. Once entered, select the Generate button.
The Start/End dates will default to the most recent period and can be adjusted as required.
Upon Generation, you are taken to the Check Submission page where potential warnings and errors will be listed.
Click on the Resolve button to the right of the warning/error to be taken to the page where the error is occurring. Work through your list until all validations are removed.
System pages will present slightly different across each jurisdiction and in line with their specifications. The below pictures are examples, however, the principles are the same.
We encourage the use of the Resolve button to clear any warnings/errors on the Check Submission page. This is to ensure any updates made to the claim are picked up in the latest submission file.
When the Generate button appears in a dark blue shade, it means that there are no major validation errors present or that the identified errors will not prevent you from submitting your file. At this point, you can proceed to generate your file by clicking on the Generate button.
If the Generate button appears a lighter shade and you are unable to click it, this indicates that there are errors that will cause it to fail. You will need to follow the steps above to Resolve.
Once generated, you are taken to a page where you can see all the submissions you have generated – use the [...] meatball menu and select “Download” to see the file you just created. This will download the file which you can save to your desktop and now submit to the regulator.
After you have submitted your file to the regulator you can keep a record of the date it was submitted by switching the toggle in the Submitted column. This will generate today's date so be sure to tick this box after submitting your file.
Submission Process
Submission Process Steps
Generate a submission file via Main Menu > Workflows > Submission.
Review any warnings or errors on the Check Submission page.
If you cannot resolve any errors, reach out to Support via the in-system help widget for assistance.
Select Generate.
Submit the file to your regulator*
Your regulator reviews the data file and advises if your data is accepted or not accepted.
Not Accepted - errors are provided to you by the regulator and you work through any fixes. If you cannot resolve these, you can reach out to Support for assistance.
Once errors have been resolved, you can generate a new submission file.
Accepted - skip to step 7
Repeat steps 1 to 4 until the regulator advises that your submission has been accepted.
Once accepted, the regulator will send you a final load/validation/error report with your remaining errors so you can continue to work to resolve these before the next submission period**
*For VIC Self-Insurers Only
You can submit your submission (Step 4) via Solv by clicking on the 3 dots and selecting the 'Upload to WorkSafe Victoria SFTP' option;
**Error Reports (for NSW, SA and VIC only)
Please refer to our Submission Errors article for help with steps 7-8 of the submission process.