If you’re having trouble logging in, can’t find your certificate, need to request a refund or reattempt, or are unable to find or access your course, please contact your activity or exam provider directly. Integrity Advocate does not manage:
User accounts or login credentials
Certificate delivery or Results
Refunds, session resets, or reattempt approvals- Course enrollment or content access
Course profiles or payment processing
You can find your provider’s contact details on their website. Integrity Advocate is a proctoring service and only handles session verification once your activity has started.