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How to set up your profile and My Account

Learn how to set up your profile, preferred contact email, notifications, and security settings for facilitators and learners.

Michele de Bes avatar
Written by Michele de Bes
Updated over a week ago

You can do all sorts of things in the My account area of iQualify.

  • Set up your profile picture (avatar) and bio.

  • Set a preferred contact email.

  • Manage how you're notified.

  • Change your password and set up multi-factor authentication (if enabled).

  • Learn about the data we collect and your privacy rights.

Read on to find out more.

How to get to My account

Select your Avatar (in the top right corner), and choose My Account.

Screenshot of a learner's Avatar with the drop down menu displayed and My Account selected.


How to set up your Name, Email, and other Contact details

When in My account, under Profile you'll see Name, Login, and Contact details.

Your Profile will be pre-populated with your full name and email address that you use to log in with.

Note: If your name or email address is incorrect or has changed, please get in touch with your organisation or learning provider.

How to set a preferred display name (Call me) for learners

The default for the display name is your first and last name. Your Call me name is the name that will be displayed to other learners when you make a post, e.g. a talk channel post or a post in an in-page discussion.

To update your Call me name, enter the name you'd like other learners to and select Update account.

Tip: If you choose to use just a first name, remember there could be others with that name so it could get confusing in a large group.

Screenshot of a learner's My account with the Profile tab selected and the Call Me field selected.


Note

  • Facilitators will always see your real name along with your preferred name.

  • Call me is only available for learners.

  • If, as a learner, you don't see Call Me, then your learning provider has decided not to enable this feature.

How to set your Contact details and preferences

This where you can set your preferred contact email address, including choosing your preferences for receiving notifications.

Note: When you add a contact email address or mobile number you will need to complete a verification step.

Adding an address here is purely optional. If you don’t specify a contact address, and select to receive emails, notification emails will be sent to your login email address.

Learn more: For more information see How to set a preferred contact email address.

How to add an image for your Avatar

You can upload an image for your avatar to give a personal touch to your profile.

Screenshot showing What you look like field where you can upload a picture of your Avatar.

Select Change avatar, choose your image and Update.

How to add an About me bio

You can also add a bio and/or a URL (e.g. LinkedIn or company website) to further personalise your profile.

You can also make this information public (select Let others in my courses see the info in About me), or keep it private if you don't wish for others to see the information you've added.

Once you're happy with your changes, select Update account.

About me showing a text field for Bio, a text field for URL, a check box for 'Let others in my courses see the info in About me', and the Update account button.

How to change your password or set up Multi factor authentication

You may be able to change your password under Security.

Note: If you don't see this option, your password is managed by your organisation.

Screenshot of My account showing the Security tab highlighted and fields for Password, Multifactor authentication, and Login sessions.


​How to see the types of data we collect

As part of our ongoing commitment to transparency around data collection and retention, we give organisations the option to let people manage their privacy settings under the Privacy section of My Account.

Note: If you don't see Privacy, your organisation does not have this enabled.

Within Privacy you can:

  • See the types of personal data collected and what it is used for.

  • Request an electronic copy of all personal data.

  • Opt out of having any further personal data collected and request all personal data held is deleted.

If you have any questions about our our privacy policy, get in touch. We're here to answer any questions you may have.

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