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How to use Talk (for learners)

Learners can use Talk channels to ask questions, contribute to discussions and read important news and updates.

Sarika avatar
Written by Sarika
Updated this week

Overview of Talk

Talk is where you can ask questions and interact with your facilitator, communicate with other learners, and read important news, notices, and updates.

You’ll find it in your left menu when you’re inside one of your courses.

Screenshot of the Talk channels page in a course with Talk highlighted in the left navigation menu.

Talk channels

In Talk, you’ll see a list of channels. Channels provide structure so that related posts can be grouped together. The channels you see in Talk are set by your learning provider and may vary between courses. They can be Public, Group or Private.

Screenshot of the Talk channels available for a course highlighted and General selected.

  • Public channels are open to the entire class.

  • Group channels are where you can chat with just a subset of your class.

  • Private channels let you start a private conversation with your facilitator.

Navigation and search

To view the posts in a channel select it from the channels list. You can then select specific posts. To return to the list of posts select back to channel. To return to the list of all channels select the return button.

(need screenshot of that button)

Use Search to find specific information. You can search with keywords, or a person’s name.

Screenshot of the Search field highlighted on the Talk channels page in a course.

In-app and email notifications

If you have any unread Talk channel posts or responses they will show in the in-app notifications appearing by the bell icon in the top right-hand corner of iQualify and next to the talk icon (green circle icon).

Note: email notifications default to off, so you need to turn on email notifications if you want to receive them.

Making your own post

To make your own post, navigate to the channel you want to post to and select Post something.

Screenshot of a General talk channel in a course and the Post something button highlighted.

Add a title for your post and then enter the body of your post. There are options to format your post and to add attachments or links.

Screenshot of the add a new post field in a talk channel with the formatting and linking options highlighted.

When you have finished writing your post select post and your post will be shared on the channel.

Interacting with others’ posts

A key part of Talk is interacting with others. If you’ve used social media before, you’ll find a lot of similarities.

Like

If you’re new to online discussions, you might want to start by liking a post someone has shared. Simply select Like.

Screenshot of the Like icon highlighted to like a post.

Likes are anonymous, and the author won't be notified. However, they are useful for showing appreciation and highlighting valuable posts for others.

Reply

Replying to posts is a great way to get a conversation going. Simply select Reply on the post you want to reply to. You’ll then see the post pop up on the right, with the option to add your reply below (you’ll see you have the same formatting and attachment options as you have for making your own post).

Screenshot of the Reply icon highlighted to reply to a post.

It can be a bit daunting knowing what to say when replying to others. So, if you get stuck, we’ve got a collection of online discussion prompts to give you some ideas.

Online discussion ideas under the four themes of Expand, Reflect, Make connections, and Clarify.

If you’re just getting started, try Liking or Replying to someone else’s post, then have a go at making your own post!

Report

If you see a post that you think should be reported to the facilitator to moderate, select Report on the relevant post. This will hide the post for you and the facilitator will be able to moderate the post. As with Likes, Reports are anonymous and the person who wrote the post won’t be notified.

Screenshot showing the Report this message icon at the bottom of a post.

Note: Reports are not anonymous for the facilitator's view.

Summary

Talk is where you can ask questions and discuss ideas with others in your class. The exact channels you have in Talk will depend on the course, and your learning provider.

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